Overnight Auditor

Bardessono; El Paso (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Courtyard by Marriott Downtown El Paso is seeking an Overnight Auditor to deliver exceptional guest service during nighttime hours and to complete the hotel’s nightly audit with accuracy. You will balance daily revenue and assist with front desk duties to prepare the property for the next business day.

The role requires professional conduct, cash handling accuracy, and the ability to work independently overnight. Join a team dedicated to hospitality excellence in El Paso.

Qualifications

• Must have prior guest service experience.
• Ability to handle cash accurately.
• Comfortable working overnight independently.
• Strong communication and problem-solving skills.
• Professional and courteous under pressure.
• Basic computer skills to use hotel systems.
• Dependable with excellent attendance.
• Willing to work weekends and holidays.

Responsibilities

• Welcome guests and provide professional, friendly service during the night.
• Check-in and check-out guests accurately and efficiently.
• Process reservations, room assignments, payments and guest requests.
• Perform nightly audit and reconcile hotel financial transactions.
• Review and balance daily revenue, occupancy, room charges, and payments.
• Prepare and distribute daily management reports.
• Respond to guest questions, concerns and requests promptly.
• Monitor the hotel during overnight hours and report safety or maintenance concerns.
• Maintain accurate records and front-office paperwork.
• Follow Marriott policies, procedures and service standards.
• Maintain confidentiality of guest and hotel information.
• Assist with light front-office duties as assigned by management.

Skills

Customer service

Attention to detail

Cash handling

Independent worker

Communication

Problem-solving

Professional demeanor

Basic computer skills

Attendance & punctuality

Availability for weekends/holidays/ovt

Tools

Hotel operating systems

Job description

Check out the latest Courtyard design with new looks and styling. Enjoy our in-house Bistro concept for breakfast and dinner. With our creative and inviting flexible spaces to relax and work in, you'll be able to stay refreshed and energized. Enjoy our well-equipped fitness center and heated outdoor rooftop pool.

Job Description

What you will be doing

• Welcome guests and provide professional, friendly service throughout the night.
• Complete guest check-ins and check-outs accurately and efficiently.
• Process reservations, room assignments, payments, and guest requests.
• Perform the daily/nightly audit and reconcile hotel financial transactions.
• Review and balance daily revenue, occupancy, room charges, and payment activity.
• Prepare and distribute daily reports for management.
• Respond promptly and professionally to guest questions, concerns, and requests.
• Monitor the hotel during overnight hours and communicate any safety, security, or maintenance concerns to the appropriate manager.
• Maintain accurate records and complete all required front-office paperwork.
• Follow Marriott and hotel policies, procedures, and service standards.
• Maintain confidentiality of guest and hotel information.
• Assist with light front-office duties and other responsibilities as assigned by management.

Qualifications

• Previous customer service experience required.
• Strong attention to detail and organizational skills.
• Ability to accurately handle cash and financial transactions.
• Comfortable working independently during overnight hours.
• Strong communication and problem-solving skills.
• Ability to remain professional and courteous when handling difficult situations.
• Basic computer skills and ability to learn hotel operating systems.
• Must be dependable and have excellent attendance and punctuality.
• Ability to work weekends, holidays, and overnight shifts as required.

Join the team at Courtyard by Marriott Downtown El Paso and become part of a hospitality team committed to exceptional service!

Location

El Paso Courtyard Downtown-EPC

Requirements

What we are looking for

We are looking for a dependable and professional Overnight Auditor.The Night Auditor is responsible for providing exceptional guest service during the overnight hours while accurately completing the hotel’s nightly audit and accounting procedures. This position serves as an important overnight point of contact for guests and ensures the hotel is prepared for the following business day.

Status

Full-time

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