Overnight Audit & Guest Services Specialist

Raymond Management Company; Portland (OR); On-site; USD 24,796 - 26,174; Part time

Benefits offered by this job

Paid vacation, sick, bereavement, &amp

Holidays paid at time & ½ whenWork

Hotel room discounts for travel

Teammate referral bonuses

Paid time off to volunteer

Employee Assistance Program

Job summary

Hampton Inn & Suites – Portland / Pearl District is hiring a Guest Service Representative Night Audit in Portland, OR. The role offers a starting rate of $18.00–$19.00 per hour, with increases based on experience. Part-time schedule Thu–Sun nights and growth opportunities are highlighted.

Responsibilities include balancing daily transactions, guest interactions overnight, check-ins/check-outs, and daily financial reporting. Training is provided and prior night audit experience is a bonus.

Qualifications

• Strong attention to detail with the ability to balance customer service and financial tasks.
• Excellent customer service mindset and professional demeanor.
• Ability to work independently during overnight shifts and handle multiple tasks.
• Basic computer skills and familiarity with hotel management software is a plus.
• Previous night auditor or financial role experience is a bonus; training provided.

Responsibilities

• Balance and audit daily transactions to ensure accuracy.
• Serve as the main point of contact for guests during overnight hours and provide exceptional service.
• Process check-ins, check-outs, and handle guest inquiries or requests.
• Prepare and run daily financial reports, ensuring proper recording of transactions.
• Assist with security checks to maintain a safe environment.

Skills

Attention to detail

Customer service

Independent work

Basic computer skills

Night audit experience (bonus)

Tools

Hotel management software

Microsoft Excel (basic)

Job description

Hampton Inn & Suites – Portland / Pearl District is hiring a Guest Service Representative Night Audit in Portland, OR. The role offers a starting rate of $18.00–$19.00 per hour, with increases based on experience. Part-time schedule Thu–Sun nights and growth opportunities are highlighted.

Responsibilities include balancing daily transactions, guest interactions overnight, check-ins/check-outs, and daily financial reporting. Training is provided and prior night audit experience is a bonus.