Overnight Admissions Counselor (PRN) – Behavioral Health

Sonora Behavioral Health Hospital; Tucson (AZ); On-site; USD 25,000 - 39,000; Part time

Job summary

Sonora Behavioral Health Hospital in Tucson, AZ is seeking a PRN Admissions Counselor to support the admissions process, coordinate assessments, and connect patients with the right level of care. You will collaborate with clinical teams, navigate insurance authorizations, and ensure timely intake.

This role requires empathy, urgency, and strong customer service, with responsibilities including benefit eligibility checks, admission scheduling, and maintaining medical records to secure

Qualifications

• Bachelor’s degree in a social services field required (if state allows).
• Master's degree in social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission.
• Coordinate admission and transfer between referral sources and levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations.
• Prepare and maintain medical record documentation for payer authorization.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible.

Skills

Empathy-related care

Patient communication

Admissions coordination

Education

Bachelor’s degree in social services

Master’s degree in social services or RN preferred

Job description

Sonora Behavioral Health Hospital in Tucson, AZ is seeking a PRN Admissions Counselor to support the admissions process, coordinate assessments, and connect patients with the right level of care. You will collaborate with clinical teams, navigate insurance authorizations, and ensure timely intake.

This role requires empathy, urgency, and strong customer service, with responsibilities including benefit eligibility checks, admission scheduling, and maintaining medical records to secure