Overhead Crane Service Technician — On‑Call Field Tech

Konecranes; Tennessee; On-site; USD 30,307 - 66,124; Full time

Benefits offered by this job

Company vehicle

Medical Plan

Dental

Vision

401k with match

Identity theft protection

Accident insurance

Travel insurance

2 weeks vacation

Job summary

Konecranes in the United States is seeking an experienced Industrial Technician to join our overhead crane service team. You will troubleshoot, repair, and maintain electric overhead traveling cranes and hoists at customer sites, ensuring safety and reliability.

The role involves on-call rotations, travel, and collaboration with customers and facility directors to meet service needs across the country. We value electrical and mechanical expertise, the ability to work at heights, and a strong

Qualifications

• High School Diploma required.
• Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience.
• Minimum one (1) year experience involving electrical troubleshooting and mechanical repair.
• Prior experience with cranes is a benefit, but not required.

Responsibilities

• Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
• Provide on‑call service as part of a rotation, including after‑hours support.
• Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
• Perform post-repair audits to ensure safety features are functional.
• Document findings and recommend corrective actions, including safety notifications to customers.
• Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
• Produce electronic documentation using company tools, obtaining customer signatures.
• Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
• Complete service reports and other required documents accurately and promptly.
• Communicate with the Field Operations Manager and Service Coordinator following established practices.
• Maintain company‑issued equipment, vehicles, and assets in proper working order.
• Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
• Follow established safety rules and procedures, including customer guidelines.
• Participate in monthly safety meetings.
• Perform other responsibilities as assigned by the supervisor.

Skills

Electrical troubleshooting

Mechanical repair

On‑site work

Education

High School Diploma

Associate degree in Industrial Electrical/Mechanical Technology

Job description

Konecranes in the United States is seeking an experienced Industrial Technician to join our overhead crane service team. You will troubleshoot, repair, and maintain electric overhead traveling cranes and hoists at customer sites, ensuring safety and reliability.

The role involves on-call rotations, travel, and collaboration with customers and facility directors to meet service needs across the country. We value electrical and mechanical expertise, the ability to work at heights, and a strong