Over-the-Counter Permits Specialist

City of Madison, Alabama; Madison (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

The City of Madison, Alabama is seeking a skilled Permit Clerk to greet customers, log and process building and trade permit applications, and issue permits based on staff approval. You will handle over-the-counter permits and schedule inspections, coordinating with departments to ensure compliance.

Responsibilities include maintaining filing systems, generating daily cash reports, assisting customers with permit forms and brochures, and providing accurate information about codes and procedures.

Qualifications

• High School Diploma or GED required.
• At least three years of clerical, customer service, building industry, or similar experience.
• Proficiency with Microsoft Office and permitting software, including NWS.

Responsibilities

• Receive, log, process and issue building, trade, and other permits.
• Schedule inspections and coordinate with staff and customers.
• Maintain department files and archive records per guidelines.
• Answer customer questions and direct to appropriate division.
• Prepare and distribute required reports and permits forms.
• Balance cash receipts and maintain cash reports.

Skills

Customer service

Data entry

Microsoft Office

Cash handling

Communication

Education

High School Diploma or GED

Tools

New World Systems (NWS)

Word

Excel

Outlook

Job description

The City of Madison, Alabama is seeking a skilled Permit Clerk to greet customers, log and process building and trade permit applications, and issue permits based on staff approval. You will handle over-the-counter permits and schedule inspections, coordinating with departments to ensure compliance.

Responsibilities include maintaining filing systems, generating daily cash reports, assisting customers with permit forms and brochures, and providing accurate information about codes and procedures.