Permits & Records Coordinator

City of Oak Park; Oak Park (MI); On-site; USD 29,000 - 33,000; Full time

Job summary

The City of Oak Park is seeking an Administrative Clerk II to support Municipal Services. You will issue permits, verify licenses, handle data entry, and coordinate inspections for building, mechanical, plumbing and electrical inspectors.

You will maintain department files, prepare documents in Word and Excel, assist residents and contractors at the counter, and help resolve public inquiries with a calm, professional demeanor in a busy city office.

Qualifications

• High school diploma or GED required.
• Experience in a building department or related field preferred.
• Ability to lift and carry up to 15 pounds.
• Typing 40 wpm with 95% accuracy.
• Proficient in Word and Excel; capable of internet navigation.
• BS&A software knowledge preferred.

Responsibilities

• Operate a personal computer for inspection scheduling, word processing, data entry and retrieval.
• Handle daily routine financial transactions like receiving and recording fees.
• Organize and maintain filing systems, both manual and computerized.
• Resolve customer conflicts and complaints efficiently.
• Open and route incoming mail and prepare outgoing mail.
• Order supplies and materials.
• Operate copy machines, fax, and multi-line phone.
• Perform other clerical duties as assigned.
• Answer calls and provide information to residents, businesses and contractors.

Skills

Typing 40 wpm

Data entry

Word processing

Excel

Microsoft Word

Education

High school diploma or GED

Tools

BS&A software

Job description

The City of Oak Park is seeking an Administrative Clerk II to support Municipal Services. You will issue permits, verify licenses, handle data entry, and coordinate inspections for building, mechanical, plumbing and electrical inspectors.

You will maintain department files, prepare documents in Word and Excel, assist residents and contractors at the counter, and help resolve public inquiries with a calm, professional demeanor in a busy city office.