Outsourced Records Analyst

Iron Mountain; Buffalo (NY); Presencial; USD 57 000 - 71 000; Tempo integral

Resumo da oferta

Iron Mountain in Buffalo, NY invites you to join a team delivering contract-specific services, operational support, and records management workflows for RIM solutions at client sites.

You will drive program compliance, implement records management programs, coordinate activities, administer systems, and communicate with stakeholders to manage expectations.

Responsabilidades

• RIM Program Compliance: Ensure program compliance through customer education, process improvement, and policy adherence.
• RIM Program Implementation: Implement customer's records management programs, including destruction, training, and system-specific instruction (e.g. IMConnect)
• RIM Program Administration and Coordination: Administer and coordinate program activities, such as processing records, maintaining databases, and providing customer support.
• Electronic Records Management Systems Administration and Coordination: Support system implementation for RIM compliance and provide user training.
• Communication: Communicate effectively with stakeholders to manage expectations, present recommendations, and resolve issues.

Descrição da oferta de emprego

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Positions based at Iron Mountain client sites dedicated to delivering contract-specific services, operational support, and records management workflows for Iron Mountain's Records and Information Management (RIM) solutions.

Key Responsibilities:

• RIM Program Compliance: Ensure program compliance through customer education, process improvement, and policy adherence.
• RIM Program Implementation: Implement customer's records management programs, including destruction, training, and system-specific instruction (e.g. IMConnect)
• RIM Program Administration and Coordination: Administer and coordinate program activities, such as processing records, maintaining databases, and providing customer support.
• Electronic Records Management Systems Administration and Coordination: Support system implementation for RIM compliance and provide user training.
• Communication: Communicate effectively with stakeholders to manage expectations, present recommendations, and resolve issues.

Reasonably expected salary range: $56,600.00 - $70,700.00

Please note that an employee's starting salary may vary based on a variety of factors. WhereState, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Outsourced Services