Outside Sales Representative- Western PA Territory

Eastern Controls, Inc.; Pittsburgh (Allegheny County); Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking an Outside Sales Representative to drive growth in the Western PA territory. This role is fully remote and offers the chance to build strong customer relationships while exceeding sales targets. The ideal candidate will be a self-starter with a technical mindset, eager to learn about the products and solutions offered. You'll have the opportunity to influence decisions and tailor solutions to meet customer needs, all while working for a family-owned company recognized as a top workplace. If you're goal-oriented and passionate about customer success, this position could be your next big career move.

Qualifications

• Bachelor's degree in Mechanical, Chemical, or Electrical Engineering preferred.
• 1-3 years' experience in sales or related field.

Responsibilities

• Develop new prospects and interact with existing customers to increase sales.
• Generate new business and ensure growth of existing accounts.

Skills

Customer Relationship Management

Sales Techniques

Technical Problem Solving

Communication Skills

Industry Awareness

Education

Bachelor's degree in a technical field

Tools

Microsoft Office

CRM platform

Job description

All Jobs > Outside Sales Representative- Western PA Territory

Outside Sales Representative- Western PA Territory
Fully Remote • Pittsburgh

Full-time

Description

Earning the designation of “Top Workplaces” in the Philadelphia region, Eastern Controls is a family-owned manufacturer’s representative specializing in best-in-class process control solutions, service, and training. With locations in Edgemont, PA (headquarters), Ashland, VA, and Carnegie, PA, we serve industries such as Life Sciences, Power, Water/Wastewater, Chemical, Refinery, and Food & Beverage across a growing territory. We are a fast-paced, high-growth organization that directly impacts life-sustaining industries and U.S. industrial infrastructure. If you’re ready to join a company with tremendous growth and earning potential, apply today.

Who We’re Looking For:
We’re seeking a self-starter who thrives in a dynamic, high-growth environment and is motivated by the challenge of building strong customer relationships while driving significant revenue growth. You are goal-oriented, energetic, and technically minded, with a passion for delivering results. You will leverage your ability to influence decisions, manage complex schedules, and tailor technical solutions to solve customer challenges. If you are someone who thrives on opportunities to gain experience and sees income potential as a driver of success, we want to hear from you.

JOB SUMMARY: Develop new prospects and interact with existing customers to increase sales of the organization's products and/or services. Generate new business and ensure growth of existing accounts. Assess potential application of company products or services and offer solutions that meet customer needs.

KEY RESULTS AREAS ("KRA"):

1. KRA #1 - Exceeding Sales Targets (50%)
   Surpass Orders/Bookings Targets
   Surpass Gross-Margin Targets
   Surpass Principal Targets
   Increase the number of ECI Manufacturers & Product Groups Sold to Existing ECI Customers
2. KRA #2 - Technical Proficiency (15%)
   Successfully demonstrate and deliver value proposition for key products
   Know the Line Card
   Understand the inter-relation of principals
   Keen understanding of new products released by manufacturer
   Extend scope of the sales
   Customers view you as a Trusted Adviser
3. KRA #3 - Professional Salesmanship (15%)
   Tireless work ethic
   Effective utilization of key ECI and principal resources
   Ownership of CRM
   Establish a partnership with Inside Sales
   Militant approach to strategic discounting
   Balance between hunter and farmer
   Utilization of Sales Tools
   Viewed as a value-added resource, not a liability, by customers.
4. KRA #4 - Manage the Funnel (15%)
   CRM and Forecasting Accuracy of Opportunities
   Quantity and Net $ of Quotes is sufficient to grow revenue
5. KRA #5 - Other duties as assigned (5%)

Requirements

CORE COMPETENCIES:

• Passionate about the customer’s experience by means of responsiveness and determining problem-solving solutions.
• Committed and enthusiastic toward learning about the products that Eastern Controls represents and the customer base we support.
• Consummate professional in all aspects of their business.
• Capacity to work with others towards a shared goal, participating actively, sharing responsibility and rewards, and contributing to the strengths of the team.
• Promotes an atmosphere of respect, helpfulness, and cooperation.
• Provides regular, consistent, and meaningful information.

Communication

• Actively listens and shares.
• Provides regular, consistent, and meaningful information.
• Uses appropriate grammar, pronunciation, tone, and methodology.
• Proactively strives to consistently achieve excellence in all tasks and goals along with timely and accurate quotes.
• Identifies customer requirements by establishing personal rapport with clients (actual and potential).

Industry Awareness and Technical Knowledge

• Understands our industry and how the business works.
• Awareness of what is or is not “good business.”
• Possesses expertise and specialization on applications for our manufacturing partners (Principals).
• Knowledgeable about current policies, practices, trends, laws, and information that affect or may affect the organization.

Manage Customer Expectations

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.)

EDUCATION/REQUIRED: Bachelor’s degree in a technical field (Mechanical, Chemical, Electrical Engineering) or equivalent experience preferred.

CREDENTIALS: N/A

EXPERIENCE: 1-3 years’ experience. Working knowledge of Microsoft Office products and CRM platform.

PHYSICAL DEMANDS/WORK CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Some environments can be inside or outside, temperatures are equivalent to the outside air or room temperatures, lighting can vary based on location but generally no additional lighting is required. There are also occasions where you will be in a typical office environment.
• Individuals may need to stand for long periods of time.
• May require walking primarily on a level surface for periodic periods throughout the day. Climbing on ladders, scaffolding, tanks, etc. to access the equipment.
• Reaching above shoulder heights, below the waist, or lifting as required in order to complete the required work. Proper lifting techniques required. May include lifting up to 50 pounds on occasion.
• The performance of this position will require exposure to the manufacturing areas where the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection, hard hats, etc. are required.