Outside Sales Engineer

W.A. Tompkins; United States; Remote; USD 60,000 - 100,000; Full time

Benefits offered by this job

Remote work support

Job summary

W.A. Tompkins is seeking an Outside Sales Engineer to support customers across the East Coast from a remote base. You will develop new business, nurture existing accounts, and drive pipeline growth through targeted outreach and account management. A technical background and field-ready home setup are preferred.

The role emphasizes proactive selling, strong relationship skills, and the ability to work independently while meeting annual sales goals. Travel to customer sites is required.

Qualifications

• Bachelor’s degree in Engineering, Business or related field
• 3+ years’ experience in outside sales/account management
• Strong customer focus and relationship-building abilities
• Excellent communication, presentation and negotiation skills
• Proficiency with Salesforce CRM and MS Office

Responsibilities

• Proactively seeks and develops new business opportunities within assigned territory.
• Actively calls on existing customers to foster growth.
• Plans and executes 8–10 customer sales calls per week.
• Identifies and targets potential clients within the territory via research, cold calls and networking.
• Develops understanding of customers’ goals, operations and manufacturing processes.
• Executes strategies to maintain a healthy pipeline of qualified opportunities.
• Maintains relationships with decision-makers and introduces W.A. Tompkins' offerings.
• Uses Salesforce CRM to track activities and accounts.
• Reviews customer activities monthly with Sales Manager to maximize revenue.

Job description

W.A. Tompkins (WATCO), headquartered in Danvers, MA (22 miles north of Boston) designs, installs and distributes piping, fittings, tanks, pumps, valves and other sanitary instruments to Fortune 500 customers who use the equipment in their plants to make juice, milk, wine, spirits, sodas, and other beverages.

As we continue to grow, we're looking for talented, customer-focused professionals who enjoy building relationships, solving technical challenges, and helping customers improve their operations. Our Outside Sales Engineers will work remotely and support customers across the East Coast (from Maine to Florida).

Job Responsibilities:

• Proactively seeks and develops new business opportunities within assigned territory.
• Actively calls on existing customers to foster growth and opportunity.
• Plans and executes 8 – 10 Customer Sales Calls per Week
• Identifies and targets potential clients within the assigned territory with a focus on process engineers, procurement, and maintenance managers, through research, cold calls, networking.
• Develops a thorough understanding of customers’ business goals and objectives, operating systems, and manufacturing processes.
• Develops and executes strategies to generate a consistent pipeline of qualified leads and opportunities, emphasizing W.A Tompkins' ability to solve complex problems with high-value products and services.
• Cultivates and maintains strong relationships with decision-makers: making initial contact, introducing W.A Tompkins' product offering, and developing a rapport to identify customer needs.
• Develops and maintains key customer contacts and activities for assigned accounts using Salesforce CRM.
• Reviews customer activities monthly with Sales Manager and strategizing ways to maximize sales volumes and territory revenue growth.
• Produces sales and gross margin growth to meet and exceed annual goals.
• Increases market share for the products we represent within a defined geographical territory.
• Develops new relationships within existing customers.
• Completes company & factory training sessions to develop product knowledge.

Required Skills & Abilities:

• Strong customer focus with the ability to initiate, develop, and maintain relationships.
• Excellent verbal and written communication skills, presentation, and negotiation skills.
• Excellent interpersonal and customer service skills.
• Experience in Sanitary/High Purity a plus
• Proficiency in Microsoft Office suite and Outlook
• Proactive, high energy and entrepreneurial; goal oriented and driven to exceed sales targets.
• Ability to work independently and collaboratively within a team.
• Ability to manage multiple tasks at once and prioritize accordingly.
• Ability to develop thorough understanding of primary product offerings.

Education & Experience:

• Bachelor’s degree in Engineering, Business or related field
• 3+ years’ experience in outside sales/account management

Physical Requirements:

• Must be able to travel to customer facilities for sales calls.
• Must have a professional work-from-home setup.
• Must be able to lift to 50lbs occasionally.