Outside Sales Account Manager

Global Industrial Company; Chicago, Northern (IL, KY); Hybrid; USD 160,000 - 170,000; Full time

Job summary

Global Industrial Company is a leading distributor of industrial equipment and supplies, seeking an Account Manager in Chicago to engage with customers, promote MRO products, and deliver consultative solutions. You will manage existing accounts, drive upsell opportunities, and expand the customer base through territory planning and strategic outreach.

The role requires 3–5 years of outside sales within MRO, strong communication and negotiation skills, and a willingness to travel up to 75% to

Qualifications

• 3–5 years of outside sales experience within the MRO or industrial supplies industry preferred.
• Familiarity with maintenance, repair, and operations products and the needs of manufacturing or facility management.
• Proven success in B2B sales with a strong customer-focused approach.
• Exceptional communication, presentation, and negotiation skills.

Responsibilities

• Call on and meet with prospective and existing customers to promote MRO products and solutions, including maintenance supplies, tools, safety equipment, and other industrial consumables.
• Identify customer needs and provide consultative solutions to support their maintenance and operational requirements.
• Maintain strong relationships with existing accounts to ensure customer retention and satisfaction.
• Upsell and cross-sell products to maximize account potential.
• Develop new contacts and opportunities within assigned accounts to gain share of wallet through category expansion.

Skills

Outside sales

MRO industry knowledge

CRM software

Negotiation skills

Communication skills

Territory planning

Time management

MS Office Suite

Education

Associate degree or equivalent

Bachelor’s degree preferred

Tools

MS Office

CRM software

Job description

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Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range of industries. With more than 75 years of experience, customers rely on us for our broad portfolio of national and private brands, trusted service, and strong value proposition.

We help customers keep their operations running by delivering the right products when they need them—because We Can Supply That™.

Why Join Global Industrial

At Global Industrial, we’re One Team committed to delivering value and empowering our associates to grow. Our culture is built on:

• Meritocracy & Pay for Performance – Your impact drives your rewards
• High Say-Do Ratio – We follow through on our commitments
• Career Growth & Internal Mobility – We invest in your future
• Collaboration & Accountability – One team delivering real results

Make an impact. Be recognized. Grow your career with us.

Global Industrial — Delivering Value Starts Here

Account Management & Growth:

• Call on and meet with prospective and existing customers to promote MRO products and solutions, including maintenance supplies, tools, safety equipment, and other industrial consumables.
• Identify customer needs and provide consultative solutions to support their maintenance and operational requirements.
• Maintain strong relationships with existing accounts to ensure customer retention and satisfaction.
• Upsell and cross-sell products to maximize account potential.
• Develop new contacts and opportunities within assigned accounts to gainshare of wallet through category expansion

Territory Planning & Lead Generation:

• Prospect within assigned region to generate and qualify new leads.
• Utilize various channels such as networking, industry events, and referrals to expand reach.
• Plan and execute territory coverage efficiently to optimize sales opportunities.

Market & Competitor Analysis:

• Stay informed about industry trends, competitive landscape, and product innovations.
• Provide feedback to management on market conditions and customer preferences.

Competencies and skills

• 3-5 years of outside sales experience within the MRO or industrial supplies industry preferred.
• Familiarity with maintenance, repair, and operations products and the needs of manufacturing or facility management.
• Proven success in B2B sales with a strong customer-focused approach.
• Exceptional communication, presentation, and negotiation skills.
• Excellent time management and territory planning abilities.
• Proficiency with CRM software and MS Office Suite for tracking and reporting.
• Basic understanding of MRO product lines, including material handling, tools, safety equipment, fasteners, or related supplies.
• Knowledge of material handling and industrial maintenance is a plus.
• Minimum of an associate’s degree or equivalent in a related field; a bachelor’s degree is preferred.

Compensation: TTC range for this position is between $160,000 to $170,000 inclusive of Base + Biweekly + Quarterly bonus and this position will require travel 50% to 75% of time

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.