Outside Sales Account Manager

Global Industrial; Buford (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Global Industrial is seeking a Sales Representative to enhance account management and growth. This role involves promoting MRO products and maintaining strong customer relationships, ensuring satisfaction and retention. Ideal candidates will have 3-5 years of outside sales experience and exceptional communication skills.

Prospective applicants should be proficient with CRM software and have a strong customer-focused sales approach. A bachelor's degree in a related field is preferred.

Qualifications

• 3-5 years of outside sales experience within the MRO or industrial supplies industry preferred.
• Proven success in B2B sales with strong customer focus.
• Exceptional communication, presentation, and negotiation skills.

Responsibilities

• Call on and meet with prospective and existing customers to promote MRO products.
• Identify customer needs and provide consultative solutions.
• Maintain strong relationships with existing accounts for retention and satisfaction.

Skills

Outside sales experience

B2B sales

Customer-focused approach

Communication skills

Time management

CRM software proficiency

Education

Associate's degree in a related field

Bachelor's degree (preferred)

Tools

MS Office Suite

Job description

Corporate Overview

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

Account Management & Growth:

• Call on and meet with prospective and existing customers to promote MRO products and solutions, including maintenance supplies, tools, safety equipment, and other industrial consumables.
• Identify customer needs and provide consultative solutions to support their maintenance and operational requirements.
• Maintain strong relationships with existing accounts to ensure customer retention and satisfaction.
• Upsell and cross-sell products to maximize account potential.
• Develop new contacts and opportunities within assigned accounts to gain share of wallet through category expansion.

Territory Planning & Lead Generation:

• Prospect within assigned region to generate and qualify new leads.
• Utilize various channels such as networking, industry events, and referrals to expand reach.
• Plan and execute territory coverage efficiently to optimize sales opportunities.

Market & Competitor Analysis:

• Stay informed about industry trends, competitive landscape, and product innovations.
• Provide feedback to management on market conditions and customer preferences.

Competencies and Skills

• 3-5 years of outside sales experience within the MRO or industrial supplies industry preferred.
• Familiarity with maintenance, repair, and operations products and the needs of manufacturing or facility management.
• Proven success in B2B sales with a strong customer-focused approach.
• Exceptional communication, presentation, and negotiation skills.
• Excellent time management and territory planning abilities.
• Proficiency with CRM software and MS Office Suite for tracking and reporting.
• Basic understanding of MRO product lines, including material handling, tools, safety equipment, fasteners, or related supplies.
• Knowledge of material handling and industrial maintenance is a plus.
• Minimum of an associate's degree or equivalent in a related field; a bachelor's degree is preferred.

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.