Outside Sales

Dakota Premium Hardwoods, LLC.; Punta Gorda (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

Dakota Premium Hardwoods, LLC. is seeking an Outside Sales Associate to act as an ambassador in the field, establishing and maintaining relationships with customers within the assigned territory.

You will conduct face-to-face visits to drive sales and provide exemplary service, communicating product benefits and ensuring a positive experience for clients. The role requires travel within the territory, strong communication skills, and the ability to multi-task in a dynamic environment.

Qualifications

• High school diploma or GED required.
• College degree in marketing or related field is a plus.
• Sales experience is a must.
• Excellent communication and interpersonal skills.
• Self-starter and detail oriented.
• Willing to work independently; team focused.
• Able to read, write, and communicate with customers, peers and management.
• Able to multi-task and adapt to changing needs.
• Bilingual a plus but not required.

Responsibilities

• Travel within sales territory to meet prospects and customers.
• Conduct calls and face-to-face meetings with customers daily.
• Build and maintain relationships with new and repeat customers.
• Maintain records of all sales leads and customer accounts.
• Educate customers on product benefits and value.
• Sell the company's products within the assigned territory.
• Monitor competitors and market conditions to understand customer needs.
• Answer inquiries promptly and assist with sales.
• Follow up on orders as needed.
• Listen to customer needs and offer solutions and support.
• Cross-sell or up-sell products to increase purchases.
• Respond to inquiries and/or complaints promptly.
• Other duties as assigned.

Skills

Sales experience

Communication

Self-starter

Detail oriented

Team oriented

Customer service

Read/Write/Communicate

Multi-tasking

Bilingual a plus

Education

High school diploma or GED

College degree in marketing or related field (plus)

Job description

The Outside Sales associate work as an ambassador and is responsible for establishing and maintaining good relationships with customers based on the assigned territory. Conducts sales out in the field via face-to-face interactions with both potential and existing customers. Must build trust and act as support for prospects, ensuring they lead to potential and future sales. Responsible for offering the best possible customer experience as well as providing hands‑on explanations of any new or updated products when necessary. Excellent social skills allow fostering of strong relationships.

The Outside Sales associate must maintain a professional attitude with sincerity and enthusiasm, reflecting the organization's commitment to our customer. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Stays current with promotional events and sales.

Essential Duties and Responsibilities:

• Travel within sales territory to meet prospects and customers.
• Conduct calls and face-to-face meetings with customers daily.
• Build and maintain relationships with new and repeat customers.
• Maintain records of all sales leads and/or customer accounts.
• Educate customers on how products can benefit them financially and professionally.
• Sell the company's products to customers within given territory.
• Monitor the company's industry competitors, new products, and market conditions to understand a customer's specific needs.
• Answer oncoming phone calls and assist customers with inquiries and/or sales, promptly, courteously, and effectively.
• Follow-up calls to customers regarding order status, as needed.
• Listen and understand customer needs and offer solutions and support.
• Communicate to customers about products' different features and answer questions they may have.
• Cross-sell or up-sell products to customers to increase purchase amounts.
• Respond courteously and swiftly to customer inquiries and/or complaints.
• Other duties as assigned.

Position Qualifications:

• Education:
• A high school diploma or GED is required.
• College degree in marketing or related field is a plus.
• Skills/Experience:
  • Sales experience is a must
  • Solid communication and interpersonal skills.
  • Self-starter.
  • Detail oriented.
  • Willing to work independently; always team focused.
  • Excellent understanding of sales principles and customer service practices.
  • Knowledge of customer and market dynamics and requirements.
  • Ability to read, write, and effectively communicate with customers, peers and management.
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.
  • Ability to work a variety of hours, which may include early mornings, evenings, and weekends.
  • Adherence to the Employee Handbook and Code of Conduct
  • Bilingual a plus but not required.

Reporting Structure within the Organization:

• Reports to the Branch Manager.
• No supervisor responsibilities in this position.
• Travel within assigned sales territory; outside of a formal office or formal team environment.
• Medical
• Vision
• Long-term disability
• Eligible for 401k first day of employment

UKG: #LI-MH2

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.