Outside Parts Salesperson

Boston Freightliner; Brockton (MA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Full benefits package

Paid time off and holidays

Representation of Freightliner brands

Job summary

Boston Freightliner in Brockton, MA is seeking an Outside Parts Salesperson who will deliver top-notch customer service while promoting the dealership's heavy‑duty parts and programs across the territory. You will conduct on-site sales visits, present product benefits, quote prices, and maintain records.

A valid driver's license and at least one year of outside sales experience are required; prior heavy-duty parts knowledge is preferred.

Qualifications

• Associate’s degree or equivalent mix of education and experience is preferred.
• At least one year of work experience in an outside sales capacity required.
• Prior knowledge of heavy duty parts is preferred.
• Exceptional customer service and communications skills.
• Valid driver license with clean driving record.

Responsibilities

• Conduct sales presentations by physical visits to customer locations.
• Perform professional presentations of company products or services while on-site at customer locations.
• Emphasize product or service features and benefits, quote prices, discuss credit terms, and prepare sales order forms or reports.
• Resolve customer questions, complaints, and concerns.
• Relay leads and customer information to truck sales department.
• Establish and maintain good relations with customers by providing courteous, efficient, and professional services.
• Work with department managers to provide business planning designed to reach product and sales goals.
• Promote entire line of heavy duty products and programs.
• Actively manage schedule to adequately cover assigned territory.
• Maintain accurate records; including sales call reports, expense reimbursement forms, billing invoices, and other documentation.
• Collaborate with Inside Parts Salespersons to determine strategic sales approaches.
• Build and foster a network of referrals to create new opportunities for revenue growth.

Skills

Customer service

Communication skills

Sales presentations

Relationship building

Education

Associate's degree

Tools

Heavy duty parts knowledge

Job description

The Outside Parts Salespersonis responsible for providing the highest level of customer service and for promoting the entire dealership; Parts, Service, Sales, and Body Shop departments with special emphasis on the extensive line of heavy duty products and programs.

Essential functions:

• Conduct sales presentations by physical visits to customer locations.
• Perform professional presentations of company products or services while on-site at customer locations.
• Emphasize product or service features and benefits, quote prices, discuss credit terms, and prepare sales order forms or reports.
• Resolve customer questions, complaints, and concerns.
• Relay leads and customer information to truck sales department.
• Establish and maintain good relations with customers by providing courteous, efficient, and professional services.
• Work with department managers to provide business planning designed to reach product and sales goals.
• Promote entire line of heavy duty products and programs.
• Actively manage schedule to adequately cover assigned territory.
• Maintain accurate records; including sales call reports, expense reimbursement forms, billing invoices, and other documentation.
• Collaborate with Inside Parts Salespersons to determine strategic sales approaches.
• Build and foster a network of referrals to create new opportunities for revenue growth.

Education/Experience Requirements:

• Associate’s degree or equivalent mix of education and experience is preferred.
• At least one year of work experience in an outside sales capacity required.
• Prior knowledge of heavy duty parts is preferred.
• Exceptional customer service and communications skills.
• Valid driver license with clean driving record.

Company Overview

Family owned and operated, Boston Freightliner/Tom Nehl represents multiple manufacturers including Freightliner; Volvo; Western Star; Isuzu; Sprinter; Capacity; Detroit; Caterpillar; and Cummins. We have a full benefit package which includes the options for medical, vision, employer paid dental insurance; HSA with an employer contribution; FSA; $20,000 employer paid life insurance; optional life insurance; short-term and long-term disability plans. We offer paid time off and eight paid holidays a year.

We are an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, or any other legally protected status. We are a drug-free workplace.