Outreach Specialist: Grow PACE Partnerships

Habitat Health; San Leandro (CA); On-site; USD 76,000 - 81,000; Full time

Job summary

Habitat Health is seeking an Outreach Specialist in California to support growth of the PACE program through community engagement and strategic outreach. You will develop partnerships with providers and senior-serving organizations to generate referrals and guide participants from referral to enrollment.

You will manage enrollment communications, track activities in the CRM, and contribute to program improvements while representing Habitat Health at events and in-center settings.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Minimum of one year of experience in healthcare sales, business development, provider relations, community outreach, enrollment, or a similar role.
• Experience with Medicare, Medicaid, or other health-care eligibility/referral processes is preferred.
• Experience working with older adults, frail elderly populations, and caregivers.
• Strong organizational skills and ability to manage multiple priorities and follow through.
• Excellent communication, presentation, and collaboration skills.
• Ability to travel across the service area and work flexible hours.
• Willingness to learn CRM/referral management systems and related tools.

Responsibilities

• Build trusted relationships with healthcare providers, community organizations, referral partners to generate referrals and support enrollment growth.
• Develop and execute outreach strategies to increase program awareness and strengthen community partnerships.
• Represent Habitat Health through community presentations, networking events, and outreach initiatives.
• Drives the enrollment process as the case manager for prospective participants, including reviewing documents and distributing enrollment materials.
• Identify opportunities to expand referral sources and improve outreach using market insights and performance data.
• Maintain accurate referral, outreach, and relationship activity in CRM and other systems.
• Monitor outreach activities and performance metrics to drive continuous improvement.
• Ensure outreach and marketing activities comply with policies and regulatory requirements governing PACE marketing.
• Participate in evening and weekend events as needed.
• Collaborate with Center leadership on retention strategies.
• Perform other related duties as assigned.

Skills

Relationship building

Outreach planning

Public speaking

CRM experience

MS Office

Travel readiness

Communication skills

Independent working

Data-driven decision making

Education

Bachelor's degree in Business/Marketing/Healthcare Administration/Public Health or related field

Tools

CRM software

Enrollment management systems

Job description

Habitat Health is seeking an Outreach Specialist in California to support growth of the PACE program through community engagement and strategic outreach. You will develop partnerships with providers and senior-serving organizations to generate referrals and guide participants from referral to enrollment.

You will manage enrollment communications, track activities in the CRM, and contribute to program improvements while representing Habitat Health at events and in-center settings.