Outreach Specialist

Horizon Health and Wellness; Yuma (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Professional development

Competitive compensation

Medical, dental, vision insurance

401k with company match

Paid time off and holidays

Tuition reimbursement

Mission-driven work

Job summary

Horizon Health and Wellness, Inc. seeks an Outreach Specialist to engage and re-engage community members into primary care, mental health, and substance use services. The role emphasizes trauma-informed recovery and documenting services to support treatment plans.

The position requires a valid driver’s license, ability to lift 50 pounds, and proficiency with electronic health records; bilingual English/Spanish is preferred.

Qualifications

• High School diploma or GED.
• Minimum of two years in behavioral health or related field.
• Must be 21 years or older with a valid driver’s license and reliable transportation.
• Certification in first aid, CPR, and crisis de-escalation (training provided if not active).
• Ability to lift up to 50 pounds.

Responsibilities

• Engage and re-engage community members into Primary Care, Mental Health, or Substance Use Treatment services.
• Provide outreach services in a Trauma-Informed Recovery Focused manner as per individual treatment plans.
• Document services provided and create a positive experience for individuals served; maintain professional conduct with Kindness Matters.

Skills

Driver's license

First aid CPR

Computer literacy

Phone access

Background check

Typing / EHR

Ambulatory

Vehicle operation

Bilingual (EN/ES)

Education

High School diploma or GED

Job description

Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We Offer

• Professional development and career advancement opportunities
• Competitive compensation
• Medical, dental, vision insurance
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of the patients and communities we serve.

Qualifications

The Outreach Specialist’s main purpose is to engage and re-engage members of the community in need of Primary Care/Mental Health/Substance Use Treatment into services. The Outpatient Specialist will provide outreach services in a Trauma Informed Recovery Focused manner as outlined in individual’s treatment plan. This position has been identified as a safety sensitive position that includes tasks or duties (i.e., driving) that the employer in good faith believes could affect the safety, health or reputation of the Agency, participants, the employee performing the task or others. In all duties listed in the job description, the Outreach Specialist is responsible for providing outreach services to the community and to document services provided. This position also creates a positive experience for individuals served where Kindness Matters

Qualifications Required

• High School diploma or GED
• Minimum of two (2) years of experience in behavioral health or related field
• Must be 21 years of age or older.
• Possess a valid driver’s license with acceptable driving record and reliable transportation.
• Certification in first aid, CPR, and crisis de-escalation. Training will be provided if the candidate does not possess an active certification.
• Ability to lift 50 pounds.
• Have availability of telephone for easy access of Agency contact.
• Ability to type and working knowledge/familiarity with computers and electronic clinical record keeping.
• Must obtain and maintain a fingerprint clearance card and have appropriate background check clearance.
• Current Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services. Additional TB testing or screening questionnaires will be performed annually.
• Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients.

Mental and Emotional

• Demonstrate good written and verbal communication skills.
• Able to positively interact and develop rapport with mentally ill participants and their families, professional and support staff and various levels of staff from community agencies.
• Able to maintain a calm, non-defensive, supportive attitude during crisis or potential crisis situations.

Physical

• Long periods of sitting, ability to bend, lift and carry up to 50 pounds.
• Able to operate phone, Fax, copier, and a computer.
• Must be fully ambulatory and able to assist participants.
• Must be able to operate an Agency vehicle.

Qualifications Preferred

• Bilingual – English/Spanish
• Experience working with veterans and/or military personnel
• Experience working in Integrated Healthcare (primary/behavioral health)
• Advanced knowledge of cultural diversity and sensitivity.
• Knowledge of community and community resources