Outreach Specialist (Opioid Outreach Program)

Hope Inc; Holbrook (AZ); On-site; USD 36,000 - 54,000; Full time

Job summary

HOPE, Inc. in Northern Arizona is seeking an Outreach Specialist to expand access to OUD treatment and prevention under the Opioid State Targeted Response Grant.

You will work in the community, conduct peer outreach to identified residents, and coordinate with the Community Programs Manager. The role involves engaging homeless individuals and veterans, guiding clients through Medicaid enrollment, and linking people to evidence-based care, including MAT.

Qualifications

• Must be at least 21 years old.
• High School/GED or equivalent with 2 years’ behavioral health experience.
• Completion of Peer Support training within one year.
• Personal or family experience with behavioral health or substance use recovery.
• Strong leadership and organisational skills.
• Effective oral and written communications.
• Valid Arizona Driver’s license with clean record.
• Current First Aid and CPR certification.
• TB test within the last year.
• Fingerprint clearance if required.

Responsibilities

• Engage community members, including homeless individuals and veterans, to participate in treatment.
• Assist individuals re-entering the community to participate in treatment for opioid use disorder.
• Provide outreach to educate and navigate the continuum of care for opioid misuse.
• Assist with enrollment for services and Medicaid applications as needed.
• Collaborate with grant recipients and stakeholders to coordinate outreach.
• Transport members to appointments when needed.
• Model recovery, coaching, and mentoring to help members reach goals.
• Help members navigate and use community resources.
• Provide information on service options and fulfill referral requirements.
• Advocate for members to ensure necessary services are delivered.

Skills

Communication

Leadership

Organizational skills

Peer support

Interpersonal skills

Public speaking

Education

High School/GED

Peer Support training

First Aid and CPR certification

TB test within last year

Fingerprint Clearance

Job description

Summary

As part of the Opioid State Targeted Response Grant, the Outreach Specialist works in the community to increase access to Opioid Use Disorder (OUD) treatment and prevention activities in order to reduce the prevalence of OUDs and opioid-related overdose deaths. Working collaboratively with other community stakeholders, the Outreach Specialist provides peer outreach to identified Northern Arizona County residents to improve access to, participation in and retention in evidence based practices. Guidance and direction is provided by the Community Programs Manager.

Essential Duties

• Engage community members including homeless individuals and veterans to participate in treatment, particularly Medication-Assisted Treatment (MAT), for opioid use disorder.
• Engage and assist individuals re-entering the community from the criminal justice and crisis systems to participate in treatment for opioid use disorder.
• Provide outreach in the community to educate and assist community members and stakeholders with navigating the full continuum of care related to opioid misuse, abuse and dependency.
• Assist individuals in enrolling for services and engaging in services including applying for Medicaid coverage as needed.
• Collaborate with other grant recipients and community stakeholders to coordinate outreach efforts and support
• May transport potential members to and from various appointments (within an agency vehicle), as appropriate.
• Relates own recovery process in a positive and supportive manner through coaching, role modeling and mentoring in order to assist members in developing skills to achieve their goals.
• Works with member to navigate and use community resources in an effective manner.
• Provides information on service options at RBHA direct contracted agencies and fulfills referral requirements when indicated.
• Advocates for members, as needed, to ensure delivery of necessary services.
• Promotes HOPE, Inc. as the premier peer support organization to the behavioral health community and prospective funding sources.
• Ensure compliance with and support of Executive directives, Agency contracts and established policies and procedures.
• Performs other related duties in accordance with agency needs and changes.

Requirements

Qualifications

• At least 21 years of age
• High School/GED + 2 years’ behavioral health experience or
• Graduation from Peer Support training, required within one year of employment
• Must have first- hand knowledge of a behavioral health condition or substance abuse issue, having received treatment or medication personally OR identify as a family member of someone in recovery
• Demonstrate strong leadership and organizational skills
• Effective oral and written communications skills
• Ability to implement organization-wide activities (setting objectives, developing strategies, developing policies and procedures for programming, and organizing the functions necessary to accomplish the activities)
• Valid Arizona Driver’s license, Driver’s license is an essential requirement for performing duties for this position with a Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years
• Current 1st Aid and CPR certification
• Proof of TB within the last year
• Fingerprint Clearance, if required by program