Outreach & Salesforce Programs Coordinator

University of Wisconsin; Platteville (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

University of Wisconsin-Platteville is seeking a full-time Outreach Specialist to coordinate the Highway Technician Certification Program (HTCP). The role serves as the primary contact, handling inquiries, registrations, and troubleshooting across statewide operations.

Responsibilities include Salesforce administration, data reporting, financial reconciliation, and coordination with multiple departments. The salary starts at $47,000 and is commensurate with experience.

Qualifications

• Minimum of 2 years of experience in administrative support, program coordination, or customer service.
• Strong written and verbal communication with diverse stakeholders.
• Highly organized with ability to manage multiple priorities and deadlines.
• Experience with registration systems and troubleshooting in software platforms.
• Experience handling financial transactions and reconciliation.
• Familiarity with Salesforce or similar systems and data reporting.

Responsibilities

• Act as primary contact for the HTCP and handle inquiries, registrations, and payments.
• Ensure compliance with credit card standards and annual program certification.
• Manage procurement and office supplies; serve as Salesforce superuser for data accuracy.
• Provide customer service to HTCP clients and support staff on troubleshooting.
• Support program staff with event planning, reporting, and HR liaison tasks.

Skills

Administrative support

Program coordination

Customer service

Tools

Salesforce

Canvas

Microsoft Office

Job description

University of Wisconsin-Platteville is seeking a full-time Outreach Specialist to coordinate the Highway Technician Certification Program (HTCP). The role serves as the primary contact, handling inquiries, registrations, and troubleshooting across statewide operations.

Responsibilities include Salesforce administration, data reporting, financial reconciliation, and coordination with multiple departments. The salary starts at $47,000 and is commensurate with experience.