Outreach Phlebotomist Laboratory Assistant I

HealthPartners; Northern (KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Park Nicollet is seeking a Laboratory Assistant, Outreach Phlebotomist to join our team. This role involves specimen collection, phlebotomy, client service at the front desk, and support for scheduling, billing and workflow in the laboratory.

The ideal candidate will have solid customer service skills, the ability to work independently, and strong organizational abilities to meet time-sensitive requests. One year phlebotomy experience is preferred, with ASCP certification encouraged.

Qualifications

• Experience delivering high-quality customer service in a healthcare setting.
• Ability to work independently and adapt to changing priorities.
• Strong organizational skills and attention to detail.

Responsibilities

• Collect specimens and perform phlebotomy duties per protocol.
• Provide client service and receptionist duties, including scheduling and billing tasks.
• Assist with laboratory testing, specimen processing, centrifuging and dispatching.

Skills

Customer service

Independence

Problem solving

Organization

Education

Phlebotomy training

Job description

Park Nicollet is looking to hire a Laboratory Assistant, Outreach Phlebotomist to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

The Laboratory Assistant will provide a wide range of laboratory services including specimen collection, client service and reception desk duties, ordering/ scheduling/ billing functions, laboratory testing, phlebotomy, dispatching, specimen processing, centrifuging, delivery of specimens to appropriate laboratory/department and assuring proper efficiency and workflow management. Position will also serve as a resource for questions from hospital and clinic staff regarding specimen handling and processing.

Required Qualifications

Licensure/ Registration/ Certification

• Safely and legally operate Park Nicollet vehicles, must have a valid driver’s license. May be required to drive personal car on an occasional basis.

Knowledge, Skills, and Abilities

• Strong customer service skills, ability to work independently, good problem-solving skills.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Demonstrates strong organizational skills with the ability to meet time-sensitive customer requests and changes on short notice.

Preferred Qualifications

Education, Experience or Equivalent Combination

• One year phlebotomy experience preferred.

Licensure/ Registration/ Certification

• ASCP certification for phlebotomy preferred.