Outreach Manager

Senior Helpers of Greater Philadelphia; Elkins Park Gardens (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Paid time off & holidays

Professional development and training

Job summary

Senior Helpers - Greater Philadelphia is seeking an Outreach Manager in Elkins Park, PA to drive growth of our home care services through proactive partnerships and targeted marketing initiatives. You will report to the Operations Manager and Owner in a full-time executive role.

The role emphasizes leadership, healthcare industry knowledge, and strong communication to build referrals from clients, families, and providers while ensuring compliance and driving business performance.

Qualifications

• Bachelor's degree in business, healthcare administration, or related field preferred.
• Minimum of 3 years of experience in a managerial or leadership role, preferably in home care or healthcare.
• Strong understanding of business management, finances, and marketing.
• Excellent communication and interpersonal skills.
• Must be able to pass a criminal background check.

Responsibilities

• Develop and implement strategic marketing plans to achieve goals.
• Ensure compliance with federal, state, and local regulations.
• Collaborate with Operations Manager and Owner to develop marketing strategies and generate new business opportunities.
• Build and maintain relationships with clients, families, and healthcare providers.
• Monitor staff performance and implement improvement plans as needed.
• Track KPIs and adjust strategies to improve branch performance.
• Provide exceptional customer service and address client concerns promptly.
• Oversee office equipment and supplies maintenance.

Skills

Marketing

Sales

Leadership

Customer relations

Education

Bachelor's degree in business, healthcare administration, or related field

Tools

Microsoft Office

Job description

Job Summary

Senior Helpers - Greater Philadelphia is seeking a highly motivated and experienced Outreach Manager to join our fast-growing franchise in Elkins Park, Pennsylvania. We are looking for a driven sales and marketing professional who will develop early and appropriate referrals by creating and sustaining business partnerships with referral sources to drive growth in our home care business. This position is a full-time salary position executive job and reports to the Operations Manager and Owner.

Compensation & Benefits

• Competitive salary
• Paid time off and holidays
• Professional development and training opportunities

Responsibilities

• Develop and implement strategic plans to achieve marketing goals.
• Ensure compliance with all federal, state, and local regulations.
• Work closely with Operations Manager and Owner to develop marketing strategies and generate new business opportunities.
• Build and maintain strong relationships with clients, families, and healthcare providers.
• Conduct regular evaluations of staff and implement performance improvement plans as necessary.
• Monitor and analyze key performance indicators and make necessary adjustments to improve branch performance.
• Provide exceptional customer service and promptly address any client concerns.
• Ensure proper maintenance and upkeep of office equipment and supplies.

Requirements

• Bachelor's degree in business, healthcare administration, or a related field preferred.
• Minimum of 3 years of experience in a managerial or leadership role, preferably in the home care or healthcare industry.
• Strong understanding of business management, finances, and marketing.
• Excellent communication and interpersonal skills.
• Ability to lead, motivate, and manage a diverse team.
• Proficient in Microsoft Office and other computer software.
• Must be able to pass a criminal background check.
• Valid driver's license and reliable transportation.

EEOC Statement

Senior Helpers - Greater Philadelphia is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other protected status. We prohibit discrimination and provide reasonable accommodation to employees and applicants for employment as required by applicable laws.