Outreach Coordinator

AppleOne Employment Services; Redwood City (CA); On-site; USD 55,000 - 65,000; Full time

Job summary

AppleOne Employment Services in Redwood City, CA seeks an Outreach Coordinator for a contract opportunity. The role favors a bilingual English/Chinese professional who enjoys connecting with diverse communities, supporting program participation, and delivering excellent customer service.

You will engage communities, interpret materials, and support data tracking. Responsibilities include outreach activities, coordinating with partners, and maintaining records.

Qualifications

• Provide bilingual English/Chinese communication, interpretation, and routine translation support.
• Maintain accurate program records, data entry, and administrative documentation.
• Strong customer service and written communication skills.

Responsibilities

• Conduct community outreach and engagement activities to connect individuals with programs, services, and resources.
• Communicate with community members, partners, and internal teams in English and Chinese, including Mandarin and/or Cantonese.
• Provide verbal interpretation and translate routine program materials as needed.
• Support recruitment, enrollment, workforce development, or human services-related program activities.
• Maintain accurate records through data entry, tracking, reporting, and administrative support.
• Assist with online research, document preparation, presentations, and general program coordination.

Skills

Bilingual English/Chinese

Communication & interpretation

Data entry & admin support

Education

Experience in relevant field

Job description

Job Summary

We are seeking an Outreach Coordinator for a contract opportunity with a mission-driven nonprofit organization in Redwood City, CA. This role is ideal for a bilingual English/Chinese professional who enjoys connecting with diverse communities, supporting program participation, and providing excellent customer service.

The Outreach Coordinator will help strengthen community engagement efforts through outreach, communication, interpretation, administrative support, and data tracking. This is a great opportunity to contribute to meaningful community-focused work in a collaborative, service-oriented environment with supportive leadership, positive teamwork, and a strong commitment to helping individuals access valuable resources.

Key Responsibilities

• Conduct community outreach and engagement activities to connect individuals with programs, services, and resources.
• Communicate with community members, partners, and internal teams in English and Chinese, including Mandarin and/or Cantonese.
• Provide verbal interpretation and translate routine program materials as needed.
• Support recruitment, enrollment, workforce development, or human services-related program activities.
• Maintain accurate records through data entry, tracking, reporting, and administrative support.
• Assist with online research, document preparation, presentations, and general program coordination.

Compensation and Benefits

• Salary range: $55,000 to $65,000 per year.
• Job type: Contract/Temporary.
• Location: Redwood City, CA.

Required Qualifications and Skills

• Support community outreach, engagement, and program participation efforts.
• Provide bilingual English/Chinese communication, interpretation, and routine translation support.
• Maintain accurate program records, data entry, and administrative documentation.
• Assist with participant communication, partner coordination, and resource navigation.
• Bilingual English/Chinese required, with Mandarin and/or Cantonese language ability.
• 3 to 5 years of relevant experience preferred for this level of role.
• Experience in community outreach, community engagement, workforce development, recruitment, human services, or a related field.
• Ability to engage and communicate effectively with diverse communities.
• Strong customer service skills and professional verbal and written communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Experience with data entry and administrative support.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Basic online research skills.

Preferred Qualifications

• Experience working in a nonprofit, community-based, public service, or charitable organization.
• Familiarity with local community resources, workforce programs, or human services programs.
• Experience supporting outreach events, workshops, enrollment activities, or community presentations.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.