Community Outreach

AppleOne Employment Services; Redwood City (CA); On-site; USD 39,000 - 41,000; Full time

Job summary

AppleOne Employment Services seeks a Community Outreach professional for a contract opportunity in Redwood City, CA, to support language access and outreach for Family Child Care Provider Pathways and related programs. The role favors a bilingual English/Chinese speaker who enjoys building relationships and connecting people to resources.

You will promote services, provide program information, assist with recruitment and enrollment, and maintain accurate outreach records.

Qualifications

• 3–5 years of relevant experience in outreach or related field.
• Strong verbal and written communication; customer service oriented.
• Ability to work with diverse communities and maintain records.

Responsibilities

• Conduct community outreach and engagement to promote Family Child Care Provider Pathways and related provider support programs.
• Connect prospective and existing family child care providers with resources, services, training, and program information.
• Provide bilingual interpretation and translation of routine program materials in English and Chinese.
• Support recruitment, enrollment, follow-up, and ongoing communication with community members and program participants.
• Maintain outreach records, complete data entry, and provide administrative support for outreach activities.
• Research community resources, prepare program materials, and assist with presentations or informational sessions as needed.

Skills

Bilingual English/Chinese

Community outreach

Customer service

Data entry

Tools

Microsoft Office

Job description

Job Summary

We are seeking a Community Outreach professional for a contract opportunity in Redwood City, CA, supporting community engagement, language access, and outreach for Family Child Care Provider Pathways and related family child care support programs.

This role is ideal for a bilingual English/Chinese professional who enjoys building relationships, connecting people to resources, and supporting programs that make a meaningful impact in the community. The position offers the opportunity to work in a mission-driven public sector environment with collaborative teams, supportive leadership, and a strong focus on service, access, and community partnership.

The Community Outreach role will help prospective and existing family child care providers understand available services, training opportunities, and program supports. Success in this position requires strong communication skills, cultural awareness, organization, and the ability to provide excellent service to diverse communities.

Key Responsibilities

• Conduct community outreach and engagement to promote Family Child Care Provider Pathways and related provider support programs.
• Connect prospective and existing family child care providers with resources, services, training, and program information.
• Provide bilingual communication support, including verbal interpretation and translation of routine program materials in English and Chinese.
• Support recruitment, enrollment, follow-up, and ongoing communication with community members and program participants.
• Maintain accurate records, complete data entry, and provide administrative support for outreach activities.
• Research community resources, prepare program materials, and assist with presentations or informational sessions as needed.

Compensation and Benefits

• Pay rate: $28 to $30 per hour.
• Job type: Contract/Temporary.
• Location: Redwood City, CA.

Required Qualifications and Skills

• Support community outreach, engagement, and program promotion for Family Child Care Provider Pathways.
• Connect family child care providers with available resources, services, training, and supports.
• Provide bilingual English/Chinese interpretation and routine translation support.
• Maintain outreach records, complete data entry, and support administrative program needs.
• Bilingual English/Chinese required, with Mandarin and/or Cantonese language skills.
• 3 to 5 years of relevant experience preferred in community outreach, community engagement, workforce development, recruitment, human services, customer support, or a related field.
• Ability to communicate effectively and respectfully with diverse communities.
• Strong customer service skills and professional verbal and written communication skills.
• Excellent organizational skills, attention to detail, and ability to manage follow-up tasks.
• Experience with data entry, administrative support, and maintaining accurate program information.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Basic online research skills and ability to gather and organize resource information.

Preferred Qualifications

• Experience supporting family child care providers, early childhood education programs, workforce development programs, or public sector community initiatives.
• Familiarity with community-based services, training programs, or resource navigation.
• Experience assisting with outreach events, informational sessions, or participant recruitment campaigns.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.