Outreach Community Advocate

A Place at Home Montclair; Montclair (NJ); On-site; USD 50,000 - 80,000; Full time

Job summary

A Place at Home Montclair is seeking an Outreach Community Advocate to drive referral partnerships, market services, and engage with clients within the Montclair community. This field-facing role focuses on building trust with referral sources and potential clients while promoting the company’s compassionate home care services.

You will develop marketing plans, collaborate with the sales team, and participate in coaching sessions to meet KPIs and improve performance in a dynamic community

Qualifications

• Bachelor's degree in business management, marketing, healthcare, or related field; or relevant work experience (4 - 8 years).
• Proven sales or marketing experience, preferably in the Home Care Industry.
• Excellent interpersonal and communication skills.
• Ability to build and maintain professional relationships.
• Knowledge of community resources and experience in community networking.
• Strong presentation skills and ability to convey our services' value to diverse audiences.
• Self-motivated, enthusiastic, and goal-oriented.

Responsibilities

• Develop and maintain relationships with key referral sources.
• Market our services to potential referral sources, ensuring a strong presence in the community.
• Engage with potential clients, understanding their needs, and conveying the benefits of our services.
• Act as the primary liaison between A Place at Home and the community.
• Represent A Place at Home at industry events, community gatherings, and other networking opportunities.
• Collaborate with the sales team to develop strategies and implement marketing plans.
• Participate in regular coaching and training sessions to enhance skills and drive performance.
• Utilize KPIs and scorecards to monitor and improve performance.

Skills

Relationship building

Sales experience

Communication

Community networking

Presentation skills

Self-motivated

Education

Bachelor's degree in business management, marketing, healthcare

Job description

About Us:

A Place at Home is a distinguished senior care service dedicated to enhancing the lives of seniors by providing personalized and compassionate care. We believe in giving seniors the autonomy to live at home and live well.

Position Overview

We are seeking an enthusiastic and dedicated Outreach Community Advocate to join our team at A Place At Home - Montclair. This sales role requires building and nurturing relationships with referral sources, actively marketing our services, and engaging in meaningful conversations with clients. The position involves regular coaching and training to support your development and performance, with Key Performance Indicators (KPIs) and scorecards to help track and drive performance.

Key Responsibilities

• Develop and maintain relationships with key referral sources.
• Market our services to potential referral sources, ensuring a strong presence in the community.
• Engage with potential clients, understanding their needs, and conveying the benefits of our services.
• Act as the primary liaison between A Place at Home and the community.
• Represent A Place at Home at industry events, community gatherings, and other networking opportunities.
• Collaborate with the sales team to develop strategies and implement marketing plans.
• Participate in regular coaching and training sessions to enhance skills and drive performance.
• Utilize KPIs and scorecards to monitor and improve performance.

Skills/Qualifications

• Bachelor's degree in business management, marketing, healthcare, or a related field; or relevant work experience (4 - 8 years)
• Proven sales or marketing experience, preferably in the Home Care Industry
• Excellent interpersonal and communication skills
• Ability to build and maintain professional relationships
• Knowledge of community resources and experience in community networking
• Strong presentation skills and ability to convey our services' value to diverse audiences
• Self-motivated, enthusiastic, and goal-oriented

Characteristics

We're seeking a dynamic, community-focused individual who is adept at building relationships and passionate about senior care. This individual should be a strong communicator, a self-starter, capable of working independently while being an integral part of our team, striving to make a difference in the lives of seniors in our community.