Outreach & Communications Coordinator, Energy Programs

ICF; Trenton (NJ); On-site; USD 67,000 - 114,000; Full time

Benefits offered by this job

Tuition reimbursement

401k matching

Employee Stock Purchase Plan

Donation matching

Job summary

ICF is seeking a Program Outreach Coordinator located in New Jersey to drive energy efficiency and customer engagement programs through communications, events, and stakeholder outreach. The role coordinates email campaigns, newsletters, trade ally communications, and program reporting while supporting cross-functional teams and CRM data management.

The candidate will manage end-to-end outreach activities, ensure timely communications, and maintain accurate program information.

Qualifications

• Bachelor’s degree in Communications, Marketing, PR, Business Administration, Event Management, Environmental Studies, or related field.
• 1+ years of professional experience in communications, outreach, marketing, event coordination, or related function.
• 2+ years of experience in communications/outreach or related roles preferred; energy efficiency experience is a plus.
• Experience with Mailchimp and CRM data management is preferred.

Responsibilities

• Manage stakeholder communications via Mailchimp (newsletters, events, trade ally resources).
• Coordinate Energy Matters newsletter production (content, layout, review, publication, surveys).
• Plan and support program events: registration, attendee tracking, surveys, logistics.
• Maintain distribution lists, calendars, outreach trackers, and program documentation.
• Coordinate outreach with subcontractors; align with program teams, marketing, and clients.
• Oversee end-to-end client badging: background checks, badge docs, approvals, status tracking.
• Support meetings: note-taking, action items, SharePoint and Planner maintenance.
• Manage event and outreach reporting: registrations, surveys, attendance, post-event assessments.
• Assist CRM and data management initiatives and reporting improvements.
• Contribute to outreach planning, SOPs, and continuous improvement.

Skills

Strong written and verbalcommunication

Organizational skills

Multitasking across projects

Education

Bachelor’s degree in Communications, Marketing, Public Relations, Business Administration, Event Management, Environmental Studies, or related field

Tools

Mailchimp

CRM systems

SharePoint

Microsoft Planner

Job description

ICF is seeking a Program Outreach Coordinator located in New Jersey to drive energy efficiency and customer engagement programs through communications, events, and stakeholder outreach. The role coordinates email campaigns, newsletters, trade ally communications, and program reporting while supporting cross-functional teams and CRM data management.

The candidate will manage end-to-end outreach activities, ensure timely communications, and maintain accurate program information.