Outreach Case Manager - Housing & Recovery Support

Breaking Ground; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Breaking Ground is seeking a Case Manager, Outreach in New York City to provide direct services to a caseload of about 25 clients, including assessments, benefits assistance, and support to achieve housing and recovery goals. You will conduct psychosocial evaluations and connect clients to psychiatric and medical services, staying aligned with agency standards.

Reporting to the Team Leader, Outreach, this 35-hour-week role emphasizes harm reduction, client engagement, documentation, crisis

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Two years of experience working with homeless adults and substance abuse issues.
• Experience with harm reduction and motivational interviewing techniques preferred.
• Valid NY, NJ, CT, or PA driver’s license with a good driving record is a condition of employment.
• Excellent writing and communication skills; proficient with computers.

Responsibilities

• Provide direct services to a caseload of approximately 25 clients, including assessments, benefits assistance, and other services necessary to support housing and recovery goals.
• Conduct psychosocial evaluations.
• Connect clients to psychiatric services.
• Connect clients to medical treatment and substance use treatment facilities when applicable.
• Obtain identification, public benefits, and other applicable income sources for clients.
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans.
• Prepare all documentation for housing applications.
• Assist and counsel clients in the process of obtaining permanent housing.
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies.
• Intervene in crisis situations.
• Escort clients to appointments when needed.
• Provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures (upon training).
• Performs other related duties as assigned.

Skills

Harm reduction

Motivational interviewing

Writing and communication

Word processing

Excel proficiency

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Word

Excel

Job description

Breaking Ground is seeking a Case Manager, Outreach in New York City to provide direct services to a caseload of about 25 clients, including assessments, benefits assistance, and support to achieve housing and recovery goals. You will conduct psychosocial evaluations and connect clients to psychiatric and medical services, staying aligned with agency standards.

Reporting to the Team Leader, Outreach, this 35-hour-week role emphasizes harm reduction, client engagement, documentation, crisis