Hoarding Case Manager

Catholic Charities of the Archdiocese of Milwaukee; Milwaukee (WI); On-site; USD 45,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) Retirement with a 2% match and

4% annual contribution

Generous PTO and 11 paid holidays

Travel reimbursement

PSLF eligible employer

Ongoing training and professional dev.

Business casual dress & casual Fridays

Job summary

Catholic Charities of the Archdiocese of Milwaukee is seeking a Hoarding Case Manager to guide clients through our Hoarding Intervention and Treatment Program. You will assess needs, develop care plans with Home Coaches and Therapists, connect clients to Medicare, food assistance, and disability programs, and provide in-home support to declutter and organize belongings.

This frontline role requires a Bachelor's in social work or related field, plus experience in social services; a driver's

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or related field.
• At least six months of experience in a social service or health care setting; 2+ years preferred.
• Experience with older adults, disabilities, or people with cognitive, physical, or mental health challenges.
• Valid driver's license, reliable transportation, and vehicle liability insurance required.

Responsibilities

• Assess Client Needs: Respond to client inquiries and conduct in-home assessments to understand physical, social, and financial needs.
• Build Individualized Care Plans: Collaborate with Home Coaches and Therapists to develop a care plan.
• Provide Hands-On Support: Work one-on-one with clients in their homes, helping with decluttering and organizing.
• Connect Clients to Resources: Help clients access Medicare, food assistance, Family Care, and disability programs.
• Monitor Progress and Advocate: Evaluate outcomes, advocate for resources, and provide personal support during crises.

Skills

Client assessment

Care planning

Home visits

Resource connection

Crisis support

Education

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Job description

Who We Are

Catholic Charities has been serving individuals and families across southeast Wisconsin since 1920. Inspired by Catholic social teaching, we believe every person deserves to be treated with dignity, compassion, and respect. Our programs provide professional, compassionate human services to children, families, and adults who are seeking support, stability, and hope in the midst of life's challenges. Join an organization where mission, professionalism, and service come together to make a difference in people's lives. Catholic Charities has been recognized by the Milwaukee Journal Sentinel as a Top Workplace annually since 2020.

What You'll Do

As a Hoarding Case Manager, you will guide clients through Catholic Charities' Hoarding Intervention and Treatment Program, the only program of its kind in the nation. The program helps individuals with indicators of hoarding disorder create safe, stable housing through case management, in-home coaching, therapy, and community collaboration. You will assess each client's needs, lead the development of their care plan with Home Coaches and Therapists, connect them to essential resources, and support them through the barriers that come with hoarding disorder. See our clients' success stories.

• Assess Client Needs: Respond to client inquiries and conduct in-home assessments to understand each client's physical, social, and financial needs.
• Build Individualized Care Plans: Collaborate with Home Coaches and Therapists to develop a care plan for each client.
• Provide Hands-On Support: Work one-on-one with clients in their homes, helping with decluttering, organizing belongings, and other support in line with the care plan.
• Connect Clients to Resources: Help clients access essential services such as Medicare, food assistance, Family Care, and disability programs.
• Monitor Progress and Advocate: Evaluate treatment outcomes, advocate for additional resources, and provide personal support during crises.

Salary & Benefits

$45,000-$47,000, depending on experience.

• Competitive health, dental, and vision insurance
• 403(b) Retirement with a 2% match and 4% annual contribution
• Generous PTO structure and 11 paid holidays
• Travel reimbursement
• Public Service Loan Forgiveness (PSLF) eligible employer
• Ongoing training, professional development, and access to continuing education
• Business casual dress every day, casual Fridays, and flexible work opportunities!

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field required.
• At least six months of experience in a social service or health care setting required; 2+ years preferred.
• Prior experience working with older adults, individuals with disabilities, or people with cognitive, physical, or mental health challenges required.
• Valid driver's license, reliable transportation, and vehicle liability insurance of $100,000 per person / $300,000 per accident required.

Why Join Us?

The Hoarding Intervention and Treatment Program offers a unique opportunity to make a meaningful impact in the lives of individuals with hoarding disorder. As a Hoarding Case Manager, you will be a key advocate for your clients, helping them navigate services, overcome barriers, and work toward sustainable, long-term goals. You will have the freedom to work independently while collaborating closely with a supportive, multidisciplinary team, and you will serve a diverse range of clients who might not otherwise have access to care. This role is ideal for a compassionate, motivated person who wants to make a real difference in the local community.