Outreach & Admissions Specialist

Recovery Centers of America; New York (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

Recovery Centers of America in New York seeks an Outreach Associate to establish and develop relationships with referral partners, identify new business opportunities, and guide patients through the admissions process.

You will coordinate with agencies, hospital staff and discharge planners, maintain CRM records remotely on mobile devices, and travel locally as needed. Some after-hours work and occasional overnight trips are expected.

Qualifications

• Bachelor's degree or 3 years in Behavioral Health/SUD required.
• Valid driver's license required and RCA training provided on hire date.
• Proven sales and closing skills; exceptional customer service and communication.
• Experience selling to hospital/health system management levels; strong presentation skills.

Responsibilities

• Identify, build and maintain relationships with key referral partners.
• Manage CRM remotely via mobile devices; occasional after-hours work.
• Present to agencies, hospital staff, discharge planners and other groups.
• Assist clinical team with discharge planning and transfer of care as needed.
• Travel locally; maintain organized schedule and KPI-focused performance.

Skills

Sales & closing skills

Customer service

Verbal & written communication

Microsoft Office

Salesforce

Presentation skills

Organizational skills

Adaptability

Education

Bachelor's Degree or 3 years' experience in Behavioral Health/SUD

Tools

Microsoft Office

Salesforce

Job description

Recovery Centers of America in New York seeks an Outreach Associate to establish and develop relationships with referral partners, identify new business opportunities, and guide patients through the admissions process.

You will coordinate with agencies, hospital staff and discharge planners, maintain CRM records remotely on mobile devices, and travel locally as needed. Some after-hours work and occasional overnight trips are expected.