Outpatient Therapy Scheduling Specialist

Madonna Rehabilitation Hospitals; Omaha (NE); On-site; USD 50,000 - 60,000; Full time

Job summary

Madonna Rehabilitation Hospitals in Omaha seeks an Outpatient Service Specialist to coordinate therapy schedules for rehabilitative outpatients, register patients with demographics and insurance details, verify benefits, and train backup staff in scheduling. The role requires accuracy, customer service, and teamwork within a fast-paced environment.

Responsibilities include managing referrals, admissions, and communications with therapists and patients, ensuring timely therapy visits while

Qualifications

• High school equivalency with six months post-high school education plus one year work experience in a related area required.
• Ability and experience in operating standard office machines; good math skills; strong organizational and problem solving abilities.
• Experience with personal computers and basic software recommended; CPR may be required based on clinical need.

Responsibilities

• Initiate, follow up and complete incoming faxed referrals.
• Complete accurate pre-admission and admissions with insurance and demographics.
• Verify insurance benefits and authorizations.
• Collect co-payments and fees during admissions.
• Schedule patients for therapy to ensure coordination and timeliness.

Skills

Office skills

Organizational skills

Problem solving

Medical terminology

CPR (optional)

Personal computers

Education

High school equivalency + 6-month post-secondary + 1 year related work

Tools

Office machines

Job description

Madonna Rehabilitation Hospitals in Omaha seeks an Outpatient Service Specialist to coordinate therapy schedules for rehabilitative outpatients, register patients with demographics and insurance details, verify benefits, and train backup staff in scheduling. The role requires accuracy, customer service, and teamwork within a fast-paced environment.

Responsibilities include managing referrals, admissions, and communications with therapists and patients, ensuring timely therapy visits while