Outpatient Rehab Office Coordinator - Scheduling & Admin

Andrews Institute; Florida; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Baptist Health Care in Jay, FL is seeking an Office Coordinator for Outpatient Rehabilitation to provide administrative support across the department. You will handle reception, filing, scheduling, and department communications, ensuring smooth office operations and timely patient coordination.

The role requires knowledge of medical terminology, confidentiality, and strong written and oral communication skills, with a focus on accuracy and adaptability in a fast-paced clinic environment.

Qualifications

• High School Diploma or Equivalent required.
• 1 year Office Coordinator, Secretary or Receptionist experience required.
• Knowledge of medical terminology and records management.
• Knowledge of basic computer skills.
• Ability to deal appropriately with confidential information.
• Able to function effectively with frequent interruptions.
• Must have excellent written and oral communication skills.

Responsibilities

• Performs a variety of administrative functions and assistance for the department.
• Performs administrative duties for the office to include reception, copying, faxing, mailing, and filing; maintains files accurately.
• Responds to calls and visits from patients, team members, contingent workers or visitors; determines urgency.
• Acts as receptionist to visitors, receives and routes mail.
• Coordinates schedules and department activities for all members of the department.
• Initiates and maintains department files of case records, correspondence, reports and resources.
• Deals discreetly with sensitive confidential information contained in minutes, letters, reports, and other documents.
• Prepares monthly reports for facility and/or business manager.
• Oversees office management and maintenance for the department.
• Anticipates maintenance, equipment, and supply needs.
• Supports the coordination of rehab orders and assignment or scheduling of patients to therapist(s) to ensure patients receive timely evaluations or treatments.
• Accurately balances daily charges where applicable and collects copays and deductibles as contractually determined.

Skills

Medical terminology

Records management

Confidential information handling

Distraction management

Written and oral communication

Education

High School Diploma or Equivalent

Job description

Baptist Health Care in Jay, FL is seeking an Office Coordinator for Outpatient Rehabilitation to provide administrative support across the department. You will handle reception, filing, scheduling, and department communications, ensuring smooth office operations and timely patient coordination.

The role requires knowledge of medical terminology, confidentiality, and strong written and oral communication skills, with a focus on accuracy and adaptability in a fast-paced clinic environment.