Outpatient Rehab Administrative Assistant

125 Advocate Health and Hospitals Corporation; Aurora (IL); On-site; USD 59,600,000 - 89,401,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Advocate Health's Aurora Medical Group is seeking a Clinical Office Assistant to support outpatient rehabilitation services. The role offers full-time hours, Monday–Thursday early shifts and Friday hours, with no weekends.

You will greet patients, schedule visits, manage calls, handle medical records, and assist with billing and referrals in a fast-paced clinic setting. Ideal candidates have a high school diploma/GED and about 1 year of relevant experience in scheduling, customer service, and

Qualifications

• High School Diploma or GED required with about 1 year of scheduling, customer service and clerical support experience.
• Experience supporting department staff, physicians and managers in a clinic or office setting is preferred.
• Familiarity with medical records handling and billing/reimbursement processes is a plus.

Responsibilities

• Patient Care Reception: greet visitors, check-in patients and collect co-payments.
• Appointment Scheduling: manage calendars, book visits, coordinate referrals.
• Phone Management: answer calls, triage messages for staff.
• Medical Records Handling: assemble and release patient charts per policy.
• Administrative Operations: manage mail, supplies, and meeting logistics.
• Data & Reporting: update registries and basic administrative reports.
• Insurance Coordination: registrations, referrals, and re-authorizations.

Skills

Scheduling

Customer service

Administrative/clerical support

Medical office coordination

Education

High School Diploma or GED

Job description

Advocate Health's Aurora Medical Group is seeking a Clinical Office Assistant to support outpatient rehabilitation services. The role offers full-time hours, Monday–Thursday early shifts and Friday hours, with no weekends.

You will greet patients, schedule visits, manage calls, handle medical records, and assist with billing and referrals in a fast-paced clinic setting. Ideal candidates have a high school diploma/GED and about 1 year of relevant experience in scheduling, customer service, and