Outpatient Registration & Patient Access Specialist

Butler; Providence (RI); On-site; USD 22,000 - 33,000; Full time

Job summary

Butler Hospital in Providence, RI, is seeking an outpatient registration professional to support patient intake and information services. This role focuses on directing patients and visitors, completing registrations, and ensuring accurate communication with clinicians and staff.

Responsibilities include handling calls, providing prescription support information, and maintaining patient confidentiality in line with hospital policies.

Qualifications

• Proficient grasp of English language, grammar and punctuation skills.
• Telephone skills, typing and data entry abilities.
• Professional interpersonal skills for patient and staff interaction.

Responsibilities

• Directs patients, family members and visitors to the correct hospital location.
• Reviews and completes patient registration for new outpatients per protocol.
• Communicates effectively with outpatient staff to ensure accurate information.
• Maintains patient confidentiality and follows privacy policies.
• Handles incoming calls professionally and forwards messages as needed, including prescription support.
• Obtains records and notifies clinicians to support patient care.

Skills

English proficiency

Telephone skills

Data entry

Interpersonal skills

Education

High School diploma or GED

Job description

Butler Hospital in Providence, RI, is seeking an outpatient registration professional to support patient intake and information services. This role focuses on directing patients and visitors, completing registrations, and ensuring accurate communication with clinicians and staff.

Responsibilities include handling calls, providing prescription support information, and maintaining patient confidentiality in line with hospital policies.