Clinical Access & Admissions Navigator

Butler; Providence (RI); On-site; USD 42,000 - 64,000; Full time

Job summary

Butler Hospital in Providence, RI seeks a patient access coordinator to provide efficient access for patients and providers, schedule admissions, and support behavioral health referrals within Care New England.

Responsibilities include collecting insurance data, verifying coverage, scheduling Partial Hospital Programs, and documenting information in Epic, Avatar, and Teletracking systems.

Qualifications

• Associates degree required or equivalent experience.
• Minimum 3 years in mental health/substance abuse field in Rhode Island.
• Knowledge of Rhode Island mental health system.

Responsibilities

• Answer calls, relay messages, and schedule clinical appointments.
• Obtain complete insurance information and verify coverage.
• Schedule Partial Hospital Admissions and Emergency Evaluations.
• Document patient information in Avatar, Teletracking and Epic.
• Coordinate admissions dates with PAS, inpatient units, and social work.
• Maintain daily schedule and reflect changes in Epic.

Skills

Phone etiquette

Communication

Scheduling

Education

Associate degree

Tools

Epic

Teletracking

Avatar

Microsoft Outlook

Job description

Butler Hospital in Providence, RI seeks a patient access coordinator to provide efficient access for patients and providers, schedule admissions, and support behavioral health referrals within Care New England.

Responsibilities include collecting insurance data, verifying coverage, scheduling Partial Hospital Programs, and documenting information in Epic, Avatar, and Teletracking systems.