Outpatient Registration & Billing Specialist

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Registration_WMP professional to greet patients, collect financial and insurance details, verify coverage, and route calls with professionalism.

The role involves obtaining authorizations, handling payments, and scheduling appointments, while maintaining confidentiality. Prior consumer-facing work and basic medical terminology knowledge are preferred.

Qualifications

• Minimum two years of experience in a customer service setting.
• Prefer college or vocational training.
• Prefer typing 30-40 words per minute.
• Prefer knowledge of medical terminology and third party payers.
• Prefer ability to manage multiple tasks and handle difficult customers.

Responsibilities

• Greet patients and conduct daily interactions with a positive attitude.
• Interview patients to collect financial and insurance information.
• Verify authorizations and insurance coverage for visits.
• Answer phones and route inquiries; act as liaison with providers and payers.
• Handle patient payments and observe confidentiality.
• Schedule patient appointments and procedures.
• Capable of assuming supervisory role in absence of office manager.

Skills

Customer service

Communication

Interpersonal skills

Medical terminology

Data entry

Education

High School Diploma or GED

Tools

Windows-based programs

Typing 30-40 wpm

Job description

Sarasota Memorial Health Care System is seeking a Registration_WMP professional to greet patients, collect financial and insurance details, verify coverage, and route calls with professionalism.

The role involves obtaining authorizations, handling payments, and scheduling appointments, while maintaining confidentiality. Prior consumer-facing work and basic medical terminology knowledge are preferred.