Outpatient Referral Coordinator

Adventist Health; Clearlake (CA); On-site; USD 34,000 - 40,000; Full time

Job summary

Adventist Health is seeking a Referral Associate (Outpatient) in Clearlake, CA. You will manage communications between patients, physicians, and community referrals to ensure smooth care transitions.

Responsibilities include coordinating medical records, obtaining referrals, and resolving pre-certification issues under supervision within a hospital network. Strong Excel and scheduling skills are essential.

Qualifications

• Clinic/medical office experience preferred.
• High School graduate or GED preferred.
• Excellent working knowledge of Excel and word processing software, POMS, and email calendars.

Responsibilities

• Acts as back office information center for fax, phone, mail, and diagnostic reports.
• Coordinates patient care in medical records and referrals.
• Ensures referrals are completed and pre-certification issues are resolved.
• Gathers information from insurance carriers and financial staff to ensure referral completion.

Skills

Excel

Word processing

POMS

Email calendars

Education

High School graduate or GED

Tools

Clinic/medical office software

Job description

Adventist Health is seeking a Referral Associate (Outpatient) in Clearlake, CA. You will manage communications between patients, physicians, and community referrals to ensure smooth care transitions.

Responsibilities include coordinating medical records, obtaining referrals, and resolving pre-certification issues under supervision within a hospital network. Strong Excel and scheduling skills are essential.