Referral Coordination Specialist

Community Health Centers of the Central Coast; Santa Maria (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Community Health Centers of the Central Coast is seeking a Referral Clerk to process specialty referral orders, obtain insurance authorization, and attach clinical documents within the electronic health record. You will contact patients about referral details, ensure documentation is complete, and close referrals with accuracy.

The role requires high reliability, HIPAA awareness, and the ability to manage high patient volumes while maintaining quality customer service.

Qualifications

• High school diploma or GED required.
• Graduation from an accredited Medical Assisting program or CMA/RMA certification preferred.
• Proficiency with EHR and health information workflows required.

Responsibilities

• Process referrals, review orders for completeness and appropriateness.
• Obtain insurance authorization and upload to EHR.
• Communicate referral details to patients and clinics; track status.

Skills

Referral processing

Insurance authorization

EHR

Customer service

HIPAA compliance

Education

CMA/RMA certification

High School diploma or GED

Tools

Microsoft Office

Google Suite

EHR

Job description

Community Health Centers of the Central Coast is seeking a Referral Clerk to process specialty referral orders, obtain insurance authorization, and attach clinical documents within the electronic health record. You will contact patients about referral details, ensure documentation is complete, and close referrals with accuracy.

The role requires high reliability, HIPAA awareness, and the ability to manage high patient volumes while maintaining quality customer service.