Outpatient Program Director

Beacon Behavioral Partners; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Beacon Behavioral Health Partners seeks an Outpatient Program Director to lead day-to-day operations and drive growth, quality, and performance of the outpatient behavioral health program. You will oversee teams, financials, hiring support, patient growth initiatives, and cross-functional projects that strengthen outcomes.

The role requires coordinating with marketing, admissions, and business development to support new patient growth and referral development while ensuring compliance and

Qualifications

• 3–5 years of leadership experience in behavioral health, healthcare operations, outpatient services, or related setting.
• Experience leading teams and managing performance, priorities, and day-to-day operations.
• Working knowledge of financial management, budgeting, productivity, or operational metrics.
• Demonstrated ability to support growth initiatives, marketing partnerships, new patient access, and referral development.
• Experience supporting hiring, onboarding, staffing, and team development.
• Strong communication, problem-solving, organizational, and follow-through skills.

Responsibilities

• Lead outpatient program teams to ensure performance, accountability, and engagement.
• Oversee daily operations to deliver services efficiently and consistently.
• Monitor program financials including budget, productivity, and staffing needs.
• Partner with leadership to execute strategy, growth priorities, and performance improvement.
• Support hiring, onboarding, staffing plans, and retention efforts for clinical and operational teams.
• Collaborate with marketing, admissions, and business development for patient growth and referrals.
• Identify barriers and drive initiatives to improve access, patient experience, and program performance.
• Use data and reporting to track metrics, communicate progress, and propose actions.
• Maintain strong relationships with internal partners and external referral sources.
• Ensure compliance with policies, procedures, and regulatory requirements.

Skills

Leadership

Operations management

Budgeting

Performance management

Staff development

Job description

The Outpatient Program Director is responsible for leading day-to-day operations and supporting the growth, quality, and performance of Beacon’s outpatient behavioral health program. This role oversees team leadership, financial performance, operational execution, hiring support, patient growth initiatives, and cross-functional projects that strengthen program outcomes.

Key Responsibilities

• Lead, support, and develop outpatient program teams to ensure consistent performance, accountability, and engagement.
• Oversee daily program operations, ensuring services are delivered efficiently, consistently, and in alignment with organizational expectations.
• Monitor program financials, including budget performance, productivity, staffing needs, and operational opportunities.
• Partner with leadership to execute program strategy, growth priorities, and performance improvement initiatives.
• Support hiring, onboarding, staffing plans, and retention efforts for clinical and operational team members.
• Partner with marketing, admissions, and business development teams to support new patient growth and referral development.
• Identify operational barriers and drive initiatives that improve access, patient experience, team effectiveness, and program performance.
• Use data and reporting to track key metrics, communicate progress, and recommend actions.
• Maintain strong relationships with internal partners, providers, team members, and external referral sources.
• Ensure compliance with applicable policies, procedures, documentation expectations, and regulatory requirements.

Qualifications

• 3–5 years of relevant leadership experience, preferably in behavioral health, healthcare operations, outpatient services, or a related setting.
• Experience leading teams and managing performance, priorities, and day-to-day operations.
• Working knowledge of financial management, budgeting, productivity, or operational performance metrics.
• Demonstrated ability to support growth initiatives, marketing partnerships, new patient access, and referral development.
• Experience supporting hiring, onboarding, staffing, and team development.
• Strong communication, problem‑solving, organizational, and follow‑through skills.

Preferred Experience

• Behavioral health or outpatient program operations experience.
• Experience scaling or improving a program, service line, or clinic operation.
• Experience partnering with clinical, administrative, marketing, and senior leadership teams.

Success in This Role

• Builds a strong, accountable, and well-supported team.
• Improves operational consistency and program performance.
• Supports financial discipline and data‑informed decision‑making.
• Contributes to new patient growth and referral development.
• Drives initiatives from planning through execution.

Equal Opportunity Statement

Beacon Behavioral Health Partners is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants.