Outpatient Pre-Registration & Scheduling Specialist

The Chronicle Of Higher Education, Inc.; Ottawa Hills (OH); On-site; USD 34,000 - 46,000; Full time

Job summary

University of Toledo is seeking a Basic Outpatient Preservice Specialist to manage outpatient scheduling, pre-registration, and insurance verification for non-invasive, routine care services.

You will verify insurance requirements, collect remaining balances where applicable, and ensure timely information sharing with providers and staff to optimize patient flow. The role emphasizes accuracy, customer service, and teamwork within a hospital setting.

Qualifications

• Minimum qualifications: High School diploma or equivalent.
• Experience in customer service is required.
• Proficiency with Windows-based software (Word, Excel, Outlook) for reports and correspondence.
• Ability to work with minimal supervision and follow written or verbal instructions.
• Ability to develop professional service-oriented relationships with patients and staff.

Responsibilities

• Handle outpatient scheduling, pre-registration, and insurance verification for non-invasive, routine care services.
• Ensure accurate patient appointment scheduling and gather/verify insurance information to maximize reimbursement.
• Communicate effectively with service delivery areas to improve patient flow and customer service outcomes.

Skills

Customer service

Microsoft Word

Microsoft Excel

Outlook

Data entry

Education

High School diploma or equivalent

Tools

Windows OS

Job description

University of Toledo is seeking a Basic Outpatient Preservice Specialist to manage outpatient scheduling, pre-registration, and insurance verification for non-invasive, routine care services.

You will verify insurance requirements, collect remaining balances where applicable, and ensure timely information sharing with providers and staff to optimize patient flow. The role emphasizes accuracy, customer service, and teamwork within a hospital setting.