Outpatient Pharmacy Operations Lead

Yale University; Yale (OK); On-site; USD 92,000 - 147,000; Full time

Job summary

Yale Health, a Yale University healthcare facility in New Haven, CT, seeks an experienced leader to oversee day-to-day outpatient/retail pharmacy operations. You will supervise technicians, manage workflows, and partner with the Director, Outpatient Pharmacy Operations to execute strategic programs and ensure service excellence.

Responsibilities include staff coaching, scheduling, policy implementation, and performance analysis to drive patient satisfaction and operational efficiency at the

Qualifications

• Bachelor's Degree in related field and six years of related experience.
• Licensure as a pharmacist in the State of Connecticut.
• Supervisory or management experience in outpatient/retail pharmacy.
• Strong communication and interpersonal skills.
• Ability to work independently and influence department culture.

Responsibilities

• Reviews staffing needs and posting requirements for exempt/non-exempt staff.
• Supervises outpatient/retail pharmacy staff and conducts performance evaluations.
• Oversees technology needs and pharmacy applications support.
• Develops budgets, forecasts, and department performance reports.

Skills

Pharmacy operations

Team supervision

Staff development

Operational planning

Education

Bachelor's degree + 6 years experience

Job description

Yale Health, a Yale University healthcare facility in New Haven, CT, seeks an experienced leader to oversee day-to-day outpatient/retail pharmacy operations. You will supervise technicians, manage workflows, and partner with the Director, Outpatient Pharmacy Operations to execute strategic programs and ensure service excellence.

Responsibilities include staff coaching, scheduling, policy implementation, and performance analysis to drive patient satisfaction and operational efficiency at the