Outpatient Operations Director

Montefiore New Rochelle; New York (NY); On-site; USD 112,000 - 140,000; Full time

Job summary

Montefiore Medical Center in Bronx, NY is seeking an Administrative Director to provide comprehensive operational oversight across a multi-specialty outpatient clinical office. This role carries total fiscal responsibility for site performance and ensures regulatory compliance with JCAHO, Article 28, and Montefiore standards.

You will lead patient registration, reception, medical records, billing, and ancillary support services, drive revenue and patient satisfaction, and collaborate with the

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 4 to 6 years of progressive healthcare management experience.
• Strong organizational, financial, and communication abilities.

Responsibilities

• Oversee the preparation and monitoring of the site income, expense, and capital budgets.
• Establish policies and procedures to ensure the efficient operation of the site.
• Review and approve all major expense requests for purchasing, accounts payable, staffing, and payroll.
• In conjunction with the Executive Director, develop and negotiate payment arrangements and incentive payments to the physician staff.
• Ensure site compliance with JCAHO, Article 28, and Montefiore standards.
• Delegate operational and budgetary responsibilities to supervising staff.
• Direct hiring, termination, progressive discipline, and training of exempt and non-exempt staff.
• Provide physician staff with the operational support needed to increase patient throughput, revenue, and patient satisfaction.
• Ensure physical plants and facility materials management meet the needs of the Medical Group.
• Represent the Medical Group in interdepartmental relationships and interactions throughout the Medical Center.
• Assist in the development and execution of the Medical Group's strategic plan and service expansions.
• Collaborate closely with the Department of Family Medicine and its residency program to enhance educational and operational outcomes.

Skills

Organization skills

Financial management

Communication abilities

Leadership

Education

Bachelor’s degree (BS/BA)

Master’s degree preferred

Job description

Montefiore Medical Center in Bronx, NY is seeking an Administrative Director to provide comprehensive operational oversight across a multi-specialty outpatient clinical office. This role carries total fiscal responsibility for site performance and ensures regulatory compliance with JCAHO, Article 28, and Montefiore standards.

You will lead patient registration, reception, medical records, billing, and ancillary support services, drive revenue and patient satisfaction, and collaborate with the