Outpatient Office Coordinator - Generous PTO & Benefits

ShareHouse; Fargo (ND); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance (100% premium paid by

401(k)

Dental insurance

Flexible spending account

Health savings account

Life insurance

Generous PTO package

Vision insurance

Short term disability

Long term disability

EAP

Pet Insurance

Array of voluntary benefits

9 paid holidays

Job summary

ShareHouse is seeking an Office Coordinator Outpatient to maintain front office operations, coordinate reception, and provide administrative support to staff and clients. This role ensures HIPAA-compliant handling of client charts, processes payments, schedules sessions, and maintains a professional image for the organization.

The position involves coordinating appointments, managing waitlists and rosters, and supporting telehealth and drug screen processes while contributing to a collaborative,

Qualifications

• Associate’s degree in a related field or equivalent experience preferred
• One year of related experience or equivalent combination of education and experience

Responsibilities

• Greet, welcome and assist visitors to provide a welcoming and professional image of the organization (front desk)
• Answer incoming phone calls and route appropriately to ensure efficient information flow
• Create and manage client chart information, electronic and hard copy, using HIPAA standards
• Process credit card information and cash as payment from clients to ensure accuracy
• Create and communicate reports on attendance, client status and rosters
• Manage group and individual session information packets for clients
• Schedule appointments for individuals and groups; ensure staff availability
• Manage group waitlists and rosters
• Run insurance checks and explain coverage and payment options
• Provide reliable attendance and adhere to the schedule
• Order office supplies
• Schedule telehealth assessments and screenings
• Facilitate drug screens as needed

Skills

Customer service

Front desk coordination

HIPAA knowledge

Communication skills

Education

Associate’s degree in a related field

Job description

ShareHouse is seeking an Office Coordinator Outpatient to maintain front office operations, coordinate reception, and provide administrative support to staff and clients. This role ensures HIPAA-compliant handling of client charts, processes payments, schedules sessions, and maintains a professional image for the organization.

The position involves coordinating appointments, managing waitlists and rosters, and supporting telehealth and drug screen processes while contributing to a collaborative,