Outpatient Medical Assistant — Patient Care & Flow

Tufts Medical Center; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Tufts Medicine is seeking a Medical Assistant to support outpatient patient flow, assist providers, and maintain accurate clinical documentation. The role emphasizes patient liaison duties, clerical support, and high-quality customer service in a fast-paced ambulatory setting.

Responsibilities include preparing rooms, recording vitals, assisting with procedures, and supporting revenue cycle tasks. Immunizations may be performed as needed, with opportunities for growth and training.

Qualifications

• High school diploma or equivalent.
• Medical Assistant National Certification Attestation issued by a governing body (AAMA, AMCA, AMT, NCCT, or NHA).
• Basic Life Support (BLS) Certification OR obtain within three (3) months.

Responsibilities

• Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
• Prepares medical record for patient visit and confirms data accuracy.
• Provides customer service in all patient interactions.
• Assists with immunizations and clinical procedures as needed.
• Performs vitals and records patient data; supports billing with CPT/diagnosis codes.

Skills

Customer service

EPIC

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Medical Assistant Certification Attestation (AAMA/AMCA/AMT/NCCT/NHA)

Tools

EPIC

Job description

Tufts Medicine is seeking a Medical Assistant to support outpatient patient flow, assist providers, and maintain accurate clinical documentation. The role emphasizes patient liaison duties, clerical support, and high-quality customer service in a fast-paced ambulatory setting.

Responsibilities include preparing rooms, recording vitals, assisting with procedures, and supporting revenue cycle tasks. Immunizations may be performed as needed, with opportunities for growth and training.