Outpatient Lab Operations Coordinator

Emerson Hospital; Concord (MA); On-site; USD 36,000 - 39,000; Full time

Job summary

Emerson Hospital in Concord, MA is seeking a Coordinator of Outpatient Services to manage daily operations of multiple outpatient laboratory sites, ensuring high-quality services and workflow efficiency.

Reporting to the Client Services Manager, this role emphasizes patient-centered care, administrative accuracy, and compliance with regulatory standards, with a day shift from 8:00am to 4:30pm.

Qualifications

• Education: High School Diploma preferred; Associate degree preferred.
• 3 years of phlebotomy and/or lab processing experience or equivalent health care experience.
• Must have excellent customer service and strong administrative skills with medical terminology knowledge.

Responsibilities

• Manage daily operations of multiple outpatient laboratory sites.
• Ensure efficient workflow and regulatory compliance.
• Oversee resources and maintain a patient-centered approach to care.

Skills

Customer service

Administrative skills

Medical terminology

Organizational skills

Communication skills

Confidential data handling

Computer literacy

Training others

Attention to detail

Education

High School Diploma

Associate degree

Tools

Word

Excel

Outlook

Medical software

Job description

Emerson Hospital in Concord, MA is seeking a Coordinator of Outpatient Services to manage daily operations of multiple outpatient laboratory sites, ensuring high-quality services and workflow efficiency.

Reporting to the Client Services Manager, this role emphasizes patient-centered care, administrative accuracy, and compliance with regulatory standards, with a day shift from 8:00am to 4:30pm.