Outpatient Front Desk & Scheduling Specialist

Cayuga Medical Center; Town of Ithaca (NY); Presencial; USD 22.000 - 28.000; Jornada completa

Descripción de la vacante

Arnot Health in Elmira, NY seeks an Outpatient Administrative Assistant to support daily operations in a fast-paced medical office. You will handle front desk duties, patient check-in, scheduling, and billing with accuracy and courtesy, ensuring smooth encounters and timely documentation.

The ideal candidate has at least three years of medical office experience, a high school diploma, and strong communication and organizational skills; knowledge of medical coding is a plus, with a focus on

Formación

• High school diploma required; coursework in secretarial sciences preferred.
• Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
• Strong communication, organizational, and multitasking abilities.

Responsabilidades

• Front Desk & Patient Check-In: Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
• Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.
• Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
• Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
• Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.
• Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.

Conocimientos

Detail-oriented

Customer-focused

Excellent communication

Multitasking

Educación

High school diploma

Secretarial coursework preferred

Herramientas

Medical office software

Descripción del empleo

Arnot Health in Elmira, NY seeks an Outpatient Administrative Assistant to support daily operations in a fast-paced medical office. You will handle front desk duties, patient check-in, scheduling, and billing with accuracy and courtesy, ensuring smooth encounters and timely documentation.

The ideal candidate has at least three years of medical office experience, a high school diploma, and strong communication and organizational skills; knowledge of medical coding is a plus, with a focus on