Ortho Outpatient Admin Specialist

Cayuga Medical Center; United States; On-site; USD 22,000 - 28,000; Full time

Job summary

Arnot Health in Elmira, NY is seeking a dedicated Outpatient Administrative Assistant to ensure smooth daily operations. You will handle patient registration, scheduling, and billing, and provide front desk support in a fast-paced medical office.

Responsibilities include patient check-in, billing documentation, scheduling follow-ups, prior authorizations, and general office administration. A high school diploma is required; three years of medical office experience and knowledge of coding are a

Qualifications

• Detail-oriented and customer-focused professional in a fast-paced medical office environment.
• High school diploma required; coursework in secretarial sciences preferred.
• Minimum of three years medical office experience preferred; knowledge of medical coding is a plus.

Responsibilities

• Front Desk & Patient Check-In: Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
• Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.
• Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
• Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
• Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.
• Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.

Skills

Detail-oriented

Customer-focused

Communication

Multitasking

Organizational

Education

High school diploma

Secretarial coursework preferred

Job description

Arnot Health in Elmira, NY is seeking a dedicated Outpatient Administrative Assistant to ensure smooth daily operations. You will handle patient registration, scheduling, and billing, and provide front desk support in a fast-paced medical office.

Responsibilities include patient check-in, billing documentation, scheduling follow-ups, prior authorizations, and general office administration. A high school diploma is required; three years of medical office experience and knowledge of coding are a