Outpatient Front Desk & Client Services Coordinator

Socket.dev; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Subsidized medical insurance

Health savings account

Disability insurance

Life insurance

Paid time off

401K with match

Education reimbursement

Employee assistance program

Professional development

Job summary

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our Arizona clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach.

You’ll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• 1+ years of front desk experience, preferably in hospital or multi-physician practice.
• Hospital front desk or multi-physician front desk experience preferred.
• For employees in TX/OH/MN/IN/WI: valid state driver’s license and MVR clearance; 39-month MVR requirement at interview.

Responsibilities

• Greets and attends to clients in person and over the phone.
• Answers all phone calls professionally and courteously.
• Manages high-volume patient flow in a fast-paced environment.
• Assist with walk-in intakes and scheduling with providers.
• Verify insurance eligibility and set up billing episodes in the EHR.

Skills

Customer service

Front desk skills

Communication

HIPAA compliance

Organizational skills

Trauma-informed approach

Education

High School Diploma/GED

Tools

Electronic health records

Insurance portals

Job description

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our Arizona clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach.

You’ll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.