Outpatient Client Services Coordinator (Trauma-Informed)

Community Medical Services; Tempe (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Subsidized medical insurance

Health savings account

401K retirement plan with match

Tuition reimbursement

Employee assistance program

Job summary

Community Medical Services (CMS) is seeking a Client Services Coordinator to greet clients, answer calls, schedule appointments, and manage patient flow in a fast-paced outpatient setting.

The role requires a High School diploma and 1+ year of front desk/customer service experience. Benefits include robust health plans, retirement match, and tuition reimbursement. This is a full-time, on-site position in Arizona.

Qualifications

• High School Diploma/GED required.
• 1+ years of customer service experience required.
• 1+ years of front desk experience, preferably in healthcare.
• Hospital front desk experience preferred.
• In states with certain requirements, valid driver’s license and MVR checks may apply.

Responsibilities

• Greets clients in person and over the phone.
• Manages high-volume patient flow in a fast-paced setting.
• Schedules appointments using electronic scheduling system.
• Creates and updates patient profiles in the electronic health record.
• Maintains welcoming lobby and reception area, ensures cleanliness and organization.
• Verifies insurance eligibility and processes billing in the EHR.
• Assists with walk-in intakes and coordinates with providers.

Skills

Customer service

Front desk

Communication

HIPAA compliance

Education

High School Diploma/GED

Tools

Electronic Health Records

Job description

Community Medical Services (CMS) is seeking a Client Services Coordinator to greet clients, answer calls, schedule appointments, and manage patient flow in a fast-paced outpatient setting.

The role requires a High School diploma and 1+ year of front desk/customer service experience. Benefits include robust health plans, retirement match, and tuition reimbursement. This is a full-time, on-site position in Arizona.