Outpatient Front Desk & Care Specialist

La Frontera Arizona; Apache Junction (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

10 paid holidays per year

Medical plans

Dental plans

Company-paid Life/AD&D and Long-term

Voluntary additional Life and Short‑/T

Tuition Reimbursement

Licensure Reimbursement

Elder Care Assistance

Pet Insurance

Job summary

La Frontera Arizona's EMPACT-SPC is seeking a Receptionist (Outpatient Services Support Specialist) to join the front desk in Apache Junction, AZ. You will manage multi-line calls, schedule appointments, greet clients, and support clinic operations with professionalism and empathy.

Ideal candidates have a High School diploma or GED, 2 years of related experience, strong communication, and proficient MS Office skills.

Qualifications

• High School diploma or GED required.
• Two years of related experience required.
• Excellent communication and customer service skills.
• Ability to multitask and work in a team.
• Strong computer skills with MS Office.
• HIPAA knowledge and privacy compliance.
• Fingerprint clearance card or eligibility to obtain one.

Responsibilities

• Answer a multi-line phone system and route calls.
• Schedule appointments and manage front-desk flow.
• Greet clients and maintain a professional demeanor.
• Perform clerical duties to support clinic operations.
• Maintain confidentiality of client information.

Skills

Phone skills

Customer service

Multitasking

MS Office

HIPAA knowledge

Fingerprint clearance

Team player

Outpatient setting

Education

High School diploma or GED

CNA or MA preferred

Tools

MS Office Suite

Job description

La Frontera Arizona's EMPACT-SPC is seeking a Receptionist (Outpatient Services Support Specialist) to join the front desk in Apache Junction, AZ. You will manage multi-line calls, schedule appointments, greet clients, and support clinic operations with professionalism and empathy.

Ideal candidates have a High School diploma or GED, 2 years of related experience, strong communication, and proficient MS Office skills.