Outpatient Financial Counselor

Kindred Healthcare; Palestine (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Texas is seeking a responsible individual to manage patient financial estimates and payment arrangements. The role requires strong customer service skills and the ability to work independently in a healthcare environment. Join a compassionate team dedicated to patient care and support.

Qualifications

• Minimum 2 years in customer service, preferably in a healthcare environment.

Responsibilities

• Notify patients regarding financial estimates.
• Arrange payment at service or enroll in financial plans.

Skills

Critical Thinking

Decisive Judgment

Independence

Education

High School Diploma

Job description

Job Responsibilities

1. Responsible for notifying patients and/or guarantors regarding patient financial estimates.
2. Arranges for payment at the time of service or secures enrollment in an approved financial payment plan.

Additional Details

FLSA: Non-exempt

Grade: G08

EEO: □ 01 Officials and Managers □ 02 Professionals □ 03 Technicians □ 04 Sales Workers 05 Administrative Support Workers x 06 Craft Workers □ 07 Operatives □ 08 Laborers and Helpers □ 09 Service Workers

Qualifications

• Education: High school diploma or equivalent (Required)
• Experience: Minimum 2 years in customer service, preferably in a healthcare environment
• Skills: Requires critical thinking, decisive judgment, and ability to work independently. Must handle stressful situations appropriately.

About the company

Kindred is a leading diversified post-acute healthcare provider specializing in transitional care hospitals and rehabilitation services. Our mission is to help patients achieve their highest potential for health and healing through compassionate and comprehensive care.