Outpatient Clinic Coordinator

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking an Outpatient Clinic Coordinator (OCC) to manage day-to-day front office operations in a busy outpatient clinic. You will coordinate referrals, verify patient information, and assist in creating therapy estimates and explaining financial liability to patients.

The role requires collaboration with leadership and acts as a liaison among physicians, patients, facility staff, and insurance companies.

Qualifications

• Associate degree or relevant experience considered in lieu of degree on a year-for-year basis.
• Two (2) years of healthcare or customer service experience required.

Responsibilities

• Perform all front office duties for the outpatient clinic.
• Serve as liaison between physician, patient, facility staff and insurance companies to manage referrals and verify information.

Skills

Healthcare experience

Customer service experience

Education

Associate degree or relevant experience

Job description

Department

RHP Main

Job Summary

The Outpatient Clinic Coordinator (OCC) is responsible for performing all front office duties with the capability of managing all day-to-day front office operations in the absence of the supervisor and/or manager. The OCC works collaboratively with leadership to ensure the clinic operates smoothly, promoting efficiency and effectiveness, and serves as a liaison between physician, patient, facility staff and insurance companies to manage referrals, verify information, creation of therapy estimates, explaining financial liability, collecting payments, negotiating payment arrangements, registering and scheduling patients for rehabilitation services.

Required Qualifications

• Require an Associate degree, or relevant experience in a healthcare setting can be considered in lieu of the required degree on a year-for-year basis.
• Require two (2) years of healthcare or customer service industry experience.

Preferred Qualifications

• Prefer prior experience in an outpatient rehabilitation setting.
• Prefer demonstrated knowledge of healthcare terminology.
• Prefer computer proficiency with commonly used computer applications.
• Prefer knowledge of third party payers.

Preferred License and Certs

• CHAA: Certified Health Access Assoc

Employment Screening Requirements

As part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undertake background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/