Outpatient Case Manager – Substance Use Services

Charleston County Government; North Charleston (SC); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Paid leave

Holidays

Deferred compensation

Professional development

Employee assistance program

Well-being program

Job summary

Charleston County Government is seeking a dedicated professional for an outpatient case management role in an alcohol and other drug treatment program in Charleston, SC. The position involves coordinating patient intake, scheduling, reminders, and documentation to ensure seamless service delivery.

The ideal candidate holds a Bachelor’s degree in a social services field, has case management experience, and is familiar with substance use disorder treatment.

Qualifications

• Bachelor’s degree in a social services field preferred.
• Case management experience highly desired.
• Knowledge of substance use disorders and treatment highly desired.
• Excellent interpersonal, written/verbal communication and computer skills.
• A valid SC driver’s license required.

Responsibilities

• Frequent contact with various referral sources.
• Coordinating patient appointments
• Sending text appointment reminders to patients
• Auditing patient files for required documents.
• Helping to coordinate patient intake and counselor assignments
• Providing referrals to external human service agencies
• Managing non-clinical cases
• Completing patient service authorizations
• Ongoing communication with the Program Administrator and the clinical team
• Completing documentation as necessary
• Supporting Program Administrator in ensuring tasks associated with each case are complete

Skills

Case management

Interpersonal communication

Written communication

Computer skills

Education

Bachelor’s Degree in Social Services

Job description

Charleston County Government is seeking a dedicated professional for an outpatient case management role in an alcohol and other drug treatment program in Charleston, SC. The position involves coordinating patient intake, scheduling, reminders, and documentation to ensure seamless service delivery.

The ideal candidate holds a Bachelor’s degree in a social services field, has case management experience, and is familiar with substance use disorder treatment.