Outpatient Case Manager - Behavioral Health Access

Community Medical Services; Anchorage (AK); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Insurance

HSA

STD/LTD

Life insurance

Paid time off

401K match

CME reimbursement

Employee assistance

Professional development

Job summary

Community Medical Services (CMS) is urgently hiring a Case Manager to help individuals with addictions gain access to care in an outpatient setting. You’ll be the primary contact for behavioral health services beyond counseling, handling intake, wellness checks, documentation, and insurance needs under the Clinic Manager.

Ideal candidates have experience with multi-cultural, low-socioeconomic populations and knowledge of psychotropic medications, with strong coordination of care and

Qualifications

• Must be 21 years of age.
• High school diploma or GED plus 2 years of qualifying education, behavioral health experience, or a combination of both.
• Associate degree plus 2 years full-time behavioral health work experience.
• Bachelor's degree plus 1 year full-time behavioral health work experience.
• Master's or Bachelor's in a behavioral health-related field.
• Valid state-issued driver's license, 39-month MVR clearance required.
• Knowledge of behavioral management, de-escalation methods, crisis intervention, and defusing techniques to prevent violent behavior harmful to self or others and the ability to apply these techniques to a client population in various levels of crisis.
• Academic and working knowledge of DSM-5, community resources, clinical methods and procedures and application of the same.

Responsibilities

• Coordinate internal support needs to reduce treatment barriers.
• Screen potential clients, schedule intake appointments, and facilitate new client treatment program orientation.
• Assist clients upon intake with appropriate documentation, including releases of information, coordination of care letters, client fee agreements, advanced directives, and language assistance forms.
• Monitor Medicaid or other insurance paperwork for all clients, completing required intake and discharge forms as required.
• Complete wellness checks via phone, maintaining progress notes and other required documentation for services provided as directed by the Clinic Manager and Clinical team members.
• Coordinate care with PCP and other mutual providers (MH tx, DCS, probation/parole, etc).
• Assist with transportation arrangements as needed.
• Assist with completion of required intake documents and forms, collecting signatures and routing as appropriate.
• Facilitate internal transfers to other CMS locations as well as transfers to external MAT programs.
• Arrange for courtesy dosing and request exceptions for take-home medication policy.
• Collaborate with assigned counselors on follow up regarding AWOLs and abnormal drug screens.
• Facilitate the application and tracking process for the Substance Use Disorder Voucher process and communicate with clients regarding the process.

Skills

Behavioral management

Crisis intervention

DSM-5 knowledge

Documentation

Education

Master's or Bachelor's in a behavioral health-related field

Bachelor's degree +1 year behavioral health experience

Associate degree +2 years behavioral health experience

High school diploma or GED + 2 years education/experience

Job description

Community Medical Services (CMS) is urgently hiring a Case Manager to help individuals with addictions gain access to care in an outpatient setting. You’ll be the primary contact for behavioral health services beyond counseling, handling intake, wellness checks, documentation, and insurance needs under the Clinic Manager.

Ideal candidates have experience with multi-cultural, low-socioeconomic populations and knowledge of psychotropic medications, with strong coordination of care and